United Terminal RDU – Raleigh Durham Intl. Airport

United Terminal RDU - Raleigh Durham International Airport

As passengers prepare for their journey through Raleigh Durham International Airport (RDU), understanding the layout and facilities of each terminal is crucial for a smooth travel experience. For travelers flying with United Airlines, knowing which terminal to navigate to is the first step in their journey. In this guide, we will delve into the specifics of United Airlines’ terminal at RDU Airport, covering everything from arrival and departure terminals to amenities and services available.

Information of United Airlines Terminal Raleigh Durham Airport (RDU)

For a quick reference, here’s a summary of key information about the United Airlines Terminal at RDU Airport:

AirportRaleigh Durham International Airport
Airport Address2400 John Brantley Blvd, Morrisville, NC 27560
United Airlines Raleigh Durham TerminalTerminal 1 & 2
United Airlines RDU Arrivals TerminalTerminal 1 & 2
United Airlines RDU Departures TerminalTerminal 1 & 2

What Terminal is United Airlines at RDU Airport?

While United Airlines utilizes both Terminal 1 and Terminal 2 at RDU Airport, your specific flight information holds the key. Double-check your boarding pass or itinerary to ensure you arrive at the correct terminal for a stress-free start to your trip. Whether you’re arriving or departing, knowing your designated terminal beforehand prevents last-minute scrambles and ensures a calm and collected travel experience.

United Terminal Raleigh Durham  Airport

United Airlines Arrival Terminal at RDU Airport

Upon landing via United Airlines, head to either Terminal 1 or 2 of RDU Airport as instructed by your flight information. Follow the well-marked signs for baggage claim, where you can collect your luggage. Once retrieved, proceed to the arrivals hall, where ground transportation options like taxis, rideshares, and shuttles await.

United Airlines Departure Terminal at RDU Airport

Check-in for your United Airlines flight can be completed online or at the designated kiosks in either Terminal 1 or 2, depending on your flight. Remember to arrive at the airport well in advance of your scheduled departure time to account for security checks and boarding procedures.

United Airlines Lost/Delayed/Damaged Baggage at Raleigh Durham Airport Terminal

If your baggage encounters any issues, proceed to the nearest United Airlines customer service desk, located in either Terminal 1 or 2. They will assist you in filing a lost, delayed, or damaged baggage report and guide you through the recovery process with professionalism and care.

Here are some additional details that might be helpful:

  • Be prepared to provide information: When you approach the desk, have your boarding pass, baggage claim tag, and any other relevant documentation readily available. This will expedite the filing process.
  • Ask questions: Don’t hesitate to ask the representative questions about the next steps, estimated timelines for recovery, and compensation options if applicable.
  • Keep track of updates: The airline will provide you with a reference number for your baggage report. Use this number to track the status of your claim online or by phone.
  • Maintain records: Keep copies of all communication with the airline, including your baggage report, emails, and phone call logs. This documentation will be helpful if you need to file a formal complaint or seek compensation.

By following these tips, you can ensure a smooth and efficient resolution to any baggage issues you may encounter while flying with United Airlines at RDU Airport.

Lounges at United Airlines Terminal in RDU Airport

While United Airlines doesn’t have its dedicated lounge at RDU Airport, several shared lounges offer havens for eligible travelers seeking relaxation and premium amenities. Here’s a breakdown of each lounge:

Club Aspire

This upscale lounge boasts comfortable seating, complimentary Wi-Fi, a buffet with hot and cold dishes, and a full-service bar with premium beverages. Access is available through Priority Pass memberships, select credit cards, or by purchasing a day pass.

The Club at RDU

Offering a stylish and spacious environment, The Club provides a buffet with healthy and indulgent options, a self-service bar with soft drinks and alcoholic beverages, and comfortable seating areas with power outlets. Access is available through select credit cards, airline memberships, or by purchasing a day pass.

Priority Pass Select Lounge

This smaller lounge caters to Priority Pass Select members and offers comfortable seating, complimentary Wi-Fi, a selection of snacks and beverages, and access to newspapers and magazines.

Food & Dining Options at RDU Airport

Whether you crave a quick grab-and-go bite before your flight or a sit-down meal to unwind, both Terminal 1 and 2 at RDU Airport offer a diverse range of dining options to satisfy your taste buds. From familiar favorites like Starbucks and Chick-fil-A to local gems like Carolina Ale House and The Market at RDU, you’re sure to find something tempting.

Restaurant/CafeType of Food
StarbucksCoffee, pastries
CinnabonSweet treats
Carolina Ale HouseAmerican, pub fare
The CounterBuild-your-own burgers
Beyu CaffeCoffee, sandwiches
Char-GrillSalads, sandwiches
La TapenadeMediterranean
Ready to Fly Grab & GoSnacks, sandwiches
Salsarita’s Fresh CantinaMexican

United Airlines Services at Terminal in RDU Airport

United Airlines offers various services at both Terminal 1 and 2 of RDU Airport to assist passengers with their travel needs. Here’s a breakdown:

  • Ticket counters: Located in both terminals, offering assistance with ticket purchases, changes, and boarding passes.
  • Self-service kiosks: Available for quick and convenient check-in and boarding pass printing.
  • Mobile check-in: Check-in and download your boarding pass directly on your mobile device.
  • Baggage check-in: Dedicated staff at the check-in counters assist with baggage drop-off.
  • Baggage claim: Located in the designated baggage claim area for each terminal.
  • Baggage assistance: Assistance available for oversized or special baggage needs.
  • Lost and Found: Report lost or damaged baggage at the United Airlines customer service desk.
  • Unaccompanied minors: Services available for children traveling alone, with dedicated staff ensuring their safe passage.
  • Airport transfers: Ground transportation options like taxis, rideshares, and shuttles can be arranged at the arrivals hall.
  • Currency exchange: Convert your currency to travel funds at designated currency exchange booths.
  • Wi-Fi: Free Wi-Fi access is available throughout both terminals.
  • Information desks: Located in both terminals, offering assistance with general airport information and directions.

Parking at United Airlines Terminal RDU Airport

Navigating parking at a new airport can be stressful, but fret no more! Here’s a detailed breakdown of your parking options at RDU Airport when flying with United Airlines, whether you’re in Terminal 1 or 2:

On-Site Parking

  • ParkRDU Premier: Located directly adjacent to both terminals, this covered garage offers the most convenient option with short walking distances. Perfect for short trips or if you value quick access to your flight. Rates start at $7.50/hour or $30/day.
  • ParkRDU Central: This covered garage is a close second to Premier in terms of convenience, situated a short walk from both terminals. Slightly lower rates than Premier, starting at $5/hour or $20/day.
  • ParkRDU Express: This uncovered garage offers a more budget-friendly option, located a bit further from the terminals but still within walking distance. Rates start at $4/hour or $16/day.

Off-Site Parking

Several off-site parking companies offer shuttle services to and from the airport, often at even lower rates than on-site options. Compare prices and amenities of different providers before booking. Remember to factor in shuttle wait time and travel distance when choosing an off-site option.

Where Does United Airlines Fly from RDU Airport?

United Airlines offers a wide range of domestic and international flights from RDU Airport. Popular destinations include:

DestinationAirport Code
Chicago, IllinoisORD
Denver, ColoradoDEN
Houston, TexasIAH
Newark, New JerseyEWR
Washington, D.C.DCA

Map of United Airlines Terminal at RDU Airport

Having map information about the United Airlines Terminal at RDU Airport is crucial for travelers to locate gates, lounges, dining options, and essential facilities easily, ensuring a smooth and stress-free journey.

Contact United Airlines Terminal at RDU Airport

Contact information for the United Airlines Terminal at RDU Airport is crucial for passengers to seek assistance, resolve issues, and access support services quickly and efficiently.


  • United Airlines Customer Service: +1 (800) UAL-ABC (825-222)
  • RDU Airport Guest Experience: +1 (919) 840-2123


In Person:

  • United Airlines Customer Service Desk: Located in both Terminal 1 and 2 at RDU Airport.

Navigating United Airlines’ terminal at RDU Airport is made easier with the comprehensive information provided in this guide. From arrival to departure, passengers can make the most of their travel experience by taking advantage of the facilities and services available at Terminal 2. Whether it’s enjoying a meal, relaxing in the lounge, or accessing priority services, United Airlines ensures a seamless journey for all travelers.


Which terminal is United Airlines at RDU Airport?

United Airlines utilizes both Terminals 1 and 2 at RDU Airport. Always check your specific flight information for the designated terminal.

What is the United Airlines arrivals terminal at RDU Airport?

You will arrive at either Terminal 1 or 2, depending on your specific flight. Consult your boarding pass or flight status for confirmation.

What is the United Airlines departures terminal at RDU Airport?

Similarly, your departure terminal will be listed on your boarding pass or flight status. Both Terminals 1 and 2 are used for United Airlines departures.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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