United Airlines NAIA Terminal – Manila Intl. Airport

United Airlines NAIA Terminal - Manila International Airport

Navigating airports can be a daunting task, especially if you’re unfamiliar with the layout. For travelers flying with United Airlines through the Ninoy Aquino International Airport (NAIA) in Manila, Philippines, knowing which terminal to head to for arrivals and departures is essential. In this guide, we’ll provide all the necessary information about United Airlines’ terminals at NAIA Airport, including amenities, services, and contact details.

Information of United Airlines Terminal Manila International Airport (NAIA)

For a quick reference, here’s a summary of key information about the United Airlines Terminal at Manila Airport:

AirportNinoy Aquino International Airport (Manila Airport)
Airport AddressPasay, 1300 Metro Manila, Philippines
United Airlines Manila TerminalTerminal 3
United Airlines NAIA Arrivals TerminalTerminal 3
United Airlines NAIA Departures TerminalTerminal 3
Baggage claimDesignated carousels within the terminal
Security checkpointsAccessible within the terminal
Departure gatesClearly marked throughout the terminal

What Terminal is United Airlines at Manila Airport?

United Airlines operates exclusively from Terminal 3 at Manila Airport. This terminal caters to international flights, so you can be confident you’ve arrived at the right location when flying with United Airlines on an international route.

United Airlines Arrival Terminal at Manila Airport

Upon arriving at Manila Airport with United Airlines, passengers will find themselves typically directed to Terminal 3 for international flights. This terminal handles most of the international arrivals, including those of United Airlines. However, it’s essential to check your ticket or with the airline for any updates or changes.

United Airlines Departure Terminal at Manila Airport

For departures with United Airlines from NAIA Airport, travelers will also utilize Terminal 3. This terminal caters to international flights, including those operated by United Airlines. As with arrivals, passengers should confirm the terminal information closer to their departure date to ensure a smooth journey.

United Airlines Lost/Delayed/Damaged Baggage at NAIA Airport Terminal

In the unfortunate event of lost, delayed, or damaged baggage, head to the United Airlines customer service desk located within Terminal 3. Their staff will guide you through the necessary steps to report the issue and assist in locating or resolving the matter. Be prepared to provide them with your flight information, baggage claim tag number, and a detailed description of your missing or damaged belongings.

Remember, the sooner you report the issue, the higher the chances of recovering your lost baggage or receiving appropriate compensation for delayed or damaged items. United Airlines personnel are trained to handle these situations efficiently and will work diligently to find a solution for you.

Lounges at United Airlines Terminal in NAIA Airport

While United Airlines doesn’t have its dedicated lounge at NAIA Terminal 3, passengers traveling with United Airlines may have access to other airport lounges depending on their travel status. Here’s an expanded explanation:

Star Alliance Membership

As United Airlines is a member of the Star Alliance network, passengers holding elite status with any Star Alliance member airline (e.g., Singapore Airlines, ANA, EVA Air) may be eligible to access partner lounges within the terminal. These lounges often offer complimentary amenities like comfortable seating, Wi-Fi access, refreshments, and sometimes even showers or business facilities.

Priority Pass Membership

Passengers holding a Priority Pass membership might be able to access some partner lounges within the terminal, depending on their specific membership tier and program inclusions.

Food & Dining Options at NAIA Airport

Terminal 3 features a diverse range of restaurants and cafes catering to various tastes and budgets. From international fast-food chains to local Filipino favorites, you’ll find a selection to satisfy your pre-flight or post-flight cravings.


Restaurant NameType of Cuisine
JollibeeFilipino Fast Food
McDonald’sAmerican Fast Food
StarbucksCoffee and Beverages
MesaFilipino Cuisine
Wolfgang’s SteakhouseAmerican Steakhouse

United Airlines Services at Terminal in NAIA Airport

United Airlines provides a range of services to passengers at Terminal 3 of NAIA Airport to ensure a pleasant travel experience. These services include:

Customer Service Desk:

  • Assists with various inquiries and concerns, including flight information, baggage assistance, and ticketing changes.
  • Located within Terminal 3, operating hours may vary.

Ticket Sales Counter:

  • Provides ticketing assistance for future travel with United Airlines.
  • Located within Terminal 3, operating hours may vary.

Baggage Assistance:

  • Offers support with luggage handling, like oversized or fragile items.
  • Staff may be available at check-in counters or designated baggage assistance areas.

Lost and Found:

  • Helps locate lost items within the terminal.
  • A dedicated Lost and Found office might be available within Terminal 3, or inquiries might be handled at the Customer Service Desk.

Parking at United Airlines Terminal NAIA Airport

Navigating the parking options at Ninoy Aquino International Airport (NAIA) can feel overwhelming, especially for first-time travelers. Here’s a detailed breakdown of parking options near United Airlines’ Terminal 3:

Short-Term Parking

This option caters to passengers arriving or picking up passengers, with a maximum stay of four hours. Short-term parking lots are located directly in front of Terminal 3 and offer convenient access to the terminal building.

Long-Term Parking

Ideal for extended stays, long-term parking lots are situated slightly further away from the terminal. However, a free shuttle service operates regularly to transport passengers between the parking lot and the terminal.

Valet Parking

For those seeking a hassle-free experience, valet parking is available at the entrance of Terminal 3. This service involves handing your car keys to an attendant who will park your vehicle for you.

Where Does United Airlines Fly from Manila Airport?

United Airlines offers flights to various international destinations from Manila Terminal 3.

Destination CityCountry
San FranciscoUnited States
GuamUnited States Territory
Hong KongTaipei

Map of United Airlines Terminal at Manila Airport

Map information about the United Airlines Terminal at NAIA Airport is crucial for travelers to navigate efficiently, locate amenities, and reach their destinations within the terminal without getting lost or confused.

Contact United Airlines Terminal at Manila Airport

Contact information for the United Airlines Terminal at Manila Airport is essential for passengers to access assistance, resolve issues, and obtain relevant information, ensuring a smoother travel experience.

  • International Support Line: +1-800-864-3111 (This number might incur international calling charges depending on your provider)
  • Manila Office: +1-833-678-2125
  • Email: UnitedAirlines@united.com
  • Website: https://www.united.com/
  • United Airlines mobile app: You can download the United Airlines app and explore the “Help” section which might offer contact options specific to Manila Airport.
  • NAIA Airport Website: https://www.miaa.gov.ph/
  • The MIAA website may have information about passenger assistance services at the airport, which could potentially connect you with someone at United Airlines.

By utilizing this guide, you’ll be well-equipped to navigate the United Airlines terminal at Manila Airport with ease. From arrival procedures to departure formalities, this resource provides the necessary information to ensure a smooth and pleasant travel experience.


Q: Which terminal is United Airlines at Manila Airport?

A: United Airlines operates exclusively from Terminal 3 at Manila Airport.

Q: What is the United Airlines arrivals terminal at Manila Airport?

A: Terminal 3 is also the arrivals terminal for United Airlines at NAIA Airport.

Q: What is the United Airlines departures terminal at NAIA Airport?

A: Terminal 3 is also the departure terminal for United Airlines at NAIA Airport.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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