United Airlines MEX Terminal Mexico City Intl. Airport

United Airlines MEX Terminal Mexico City International Airport

Navigating airports can be a daunting task, especially when you’re unfamiliar with the layout and facilities. For travelers flying with United Airlines through Mexico City Airport, understanding which terminal to use and what amenities are available can significantly streamline the journey.

In this guide, we’ll delve into the specifics of United Airlines’ presence at Mexico City Airport, covering everything from arrival and departure terminals to dining options and services provided.

Information of United Airlines Terminal Mexico City Airport (MEX)

For a quick reference, here’s a summary of key information about the United Airlines Terminal at Mexico City Airport:

AirportMexico City International Airport
Airport AddressAv. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
United Airlines Mexico City TerminalTerminal 1
United Airlines MEX Arrivals TerminalTerminal 1
United Airlines MEX Departures TerminalTerminal 1
Security screeningUpper level, after check-in
Gates Upper level, displayed on departure boards
LoungesUnited Club (Hall H)

What Terminal is United Airlines at Mexico City Airport?

Terminal 1 serves as the central hub for United Airlines operations at Mexico City Airport (MEX), encompassing both arrivals and departures, catering to both domestic and international flights. Consolidating all operations within Terminal 1 streamlines the travel experience for passengers, offering convenience and efficiency in navigating the airport’s facilities.

United Airlines Arrival Terminal at Mexico City Airport

Upon arrival at Mexico City Airport, United Airlines passengers will typically find themselves at Terminal 1. As one of the busiest terminals at the airport, Terminal 1 handles a significant portion of both domestic and international flights. United Airlines operates from this terminal for arrivals, ensuring a smooth transition for passengers disembarking from their flights.

United Airlines Departure Terminal at MEX Airport

Likewise, for departures, United Airlines operates from Terminal 1 at Mexico City Airport. Passengers departing on United Airlines flights can check-in, go through security, and access boarding gates within this terminal. Terminal 1 offers a range of amenities and services to cater to the needs of travelers, enhancing the overall airport experience.

United Airlines Lost/Delayed/Damaged Baggage at Mexico Airport Terminal

At the United Airlines Lost/Delayed/Damaged Baggage Counter in Terminal 1 of Mexico City Airport, trained staff are available to assist passengers with professionalism and efficiency. Whether your baggage has been misplaced, delayed, or damaged, rest assured that United Airlines is committed to resolving the issue promptly.

Upon approaching the counter, passengers will receive personalized assistance to track down their luggage, file necessary reports, and arrange for any required compensation or reimbursement. This dedicated service aims to alleviate any inconvenience caused by baggage-related issues, ensuring that your journey remains smooth and hassle-free.

Lounges at United Airlines Terminal in Mexico Airport

While Terminal 1 at Mexico City Airport offers a diverse range of dining options, sometimes you need a haven away from the bustling crowds. Fortunately, United Airlines passengers have access to one comfortable lounge:

1. United Club (Hall H)

Located near Gate 19, the United Club provides a tranquil escape for eligible travelers. Here’s what you can expect:

  • Relaxation zones: Sink into plush armchairs, enjoy scenic views of the tarmac, or catch up on work at dedicated workstations.
  • Complimentary refreshments: Quench your thirst with a selection of soft drinks, juices, and bottled water. Indulge in light snacks like sandwiches, wraps, and salads. For a touch of indulgence, hot and cold alcoholic beverages are available for purchase.
  • High-speed Wi-Fi: Stay connected with loved ones or catch up on work with seamless internet access.
  • Newspapers and magazines: Browse a variety of publications to stay updated on current events and business news.
  • Showers: Freshen up after a long journey with access to clean and refreshing showers.

Food & Dining Options at Mexico City Airport

Terminal 1 boasts a wide variety of dining options, catering to diverse tastes and budgets. Here’s a glimpse:

El CardenalMexican cuisine
StarbucksCoffee and pastries
La CantinaMexican bar and grill
Cielito LindoMexican comfort food
Sushi RollJapanese cuisine
BocattiItalian food
Beer FactoryCraft beers and pub fare

United Airlines Services at Terminal in Mexico Airport

United Airlines offers various services at Terminal 1, including:

  • Currency exchange: Located in the arrivals hall and upper level.
  • ATMs: Available throughout the terminal.
  • Duty-free shops: Offering a variety of goods, including liquor, tobacco, and souvenirs.
  • Business center: Provides internet access, printing, and copying services.
  • Wheelchair assistance: Available upon request.

Parking at United Airlines Terminal Mexico Airport

Navigating airport parking can be stressful, but knowing your options at Mexico City Airport (MEX) can make things smoother. Here’s a detailed guide to parking near the United Airlines terminal (Terminal 1):

Short-Term Parking

Conveniently located near Terminal 1, offering covered and open-air options. Payment options include cash, credit card, and pre-booking online for discounted rates. Rates vary based on duration and vehicle type.

Long-Term Parking

Slightly farther from the terminal but offers more affordable rates for extended stays. A shuttle service is available to transport you to the terminal.

Third-Party Parking

Several private companies offer parking options near MEX Airport, often with cheaper rates than official airport parking. Compare prices and services before booking. Be sure to choose reputable companies with secure facilities and shuttle transportation to the terminal.

Where Does United Airlines Fly from Mexico City Airport?

United Airlines offers a wide range of destinations from MEX, including:

Chicago (ORD)Multiple daily
Houston (IAH)Multiple daily
Newark (EWR)Daily
San Francisco (SFO)Daily
Washington Dulles (IAD)Daily
Los Angeles (LAX)Seasonal
Denver (DEN)Seasonal

Map of United Airlines Terminal at Mexico Airport

Map information about the United Airlines Terminal at Mexico City Airport is important for passengers to efficiently locate check-in counters, departure gates, amenities, and other facilities, ensuring a smooth and stress-free travel experience.

Contact United Airlines Terminal at Mexico City Airport

Contact information for the United Airlines Terminal at Mexico City Airport is important because it provides passengers with a direct means of seeking assistance, resolving queries, and obtaining information related to their travel experience. This ensures convenience and peace of mind for travelers, especially in situations requiring immediate assistance or clarification.


  • Mexico City Airport: +52 55 2482 2400
  • United Airlines Customer Service: 1-800-UNITED-1 (1-800-864-8331)


Navigating United Airlines Terminal at Mexico City Airport doesn’t have to be a daunting task. With this comprehensive guide, passengers can confidently navigate arrival and departure terminals, access amenities, and make the most of their travel experience. Whether you’re jetting off to a domestic destination or embarking on an international adventure, United Airlines is committed to ensuring a smooth journey for all passengers passing through Mexico City Airport.


Which terminal is United Airlines at Mexico City Airport?

United Airlines operates from Terminal 1 at Mexico City Airport.

What is the United Airlines arrivals terminal at Mexico City Airport?

The arrivals terminal for United Airlines at Mexico Airport is Terminal 1.

What is the United Airlines departures terminal at MEX Airport?

The departures terminal for United Airlines at MEX Airport is also Terminal 1.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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