United Airlines HNL Terminal – Honolulu Intl. Airport

United Airlines HNL Terminal - Honolulu International Airport

Honolulu Airport serves as a bustling gateway to Hawaii, welcoming travelers from across the globe to its shores. For those flying with United Airlines, navigating the Honolulu Airport Terminal can sometimes be a daunting task, especially amidst the excitement of travel. In this guide, we will provide a detailed overview of United Airlines’ presence at Honolulu Airport, including arrival and departure terminals, baggage services, lounges, dining options, additional services, parking facilities, destinations served, terminal map, and contact information.

Information of United Airlines Terminal Honolulu Airport (HNL)

For a quick reference, here’s a summary of key information about the United Airlines Terminal at Honolulu Airport:

AirportDaniel K. Inouye International Airport
Airport Address300 Rodgers Blvd, Honolulu, HI 96819
United Airlines Honolulu TerminalTerminal 2
United Airlines HNL Arrivals TerminalTerminal 2
United Airlines HNL Departures TerminalTerminal 2
Baggage ClaimCarousels 1-12
Check-incounters Level 3
Security checkpointLevel 3
Contact information(808) 836-6411

What Terminal is United Airlines at Honolulu Airport?

United Airlines welcomes you to paradise through the bustling doors of Terminal 2 at Honolulu Daniel K. Inouye International Airport. Whether you’re arriving from the mainland or embarking on an international adventure, this central hub offers a seamless transition.

United Airlines HNL Terminal

United Airlines Arrival Terminal at Honolulu Airport

After disembarking your United Airlines flight, follow the signs for baggage claim in Terminal 2 of Honolulu Airport. There are 12 baggage carousels, so make sure to check the screens for your specific carousel number. Once you have your luggage, you can proceed through customs (if necessary) and head towards the ground transportation area, where you’ll find taxis, shuttles, and car rentals.

United Airlines Departure Terminal at Honolulu Airport

Check-in counters for United Airlines flights are located on Level 3 of Terminal 2 of HNL Airport. Look for the departure screens to find your specific check-in location. After checking in, proceed through security screening and relax in the departure lounge until your boarding time is announced.

United Airlines Lost/Delayed/Damaged Baggage at HNL Airport Terminal

If your luggage doesn’t arrive with you, don’t panic! Head straight to the United Airlines Baggage Service office in the baggage claim area of Terminal 2. They’ll help you file a lost baggage report and track your suitcase’s whereabouts. Alternatively, you can report the issue online via the United Airlines website or by calling their toll-free number (800) 333-7373.

Remember, the sooner you report the issue, the faster they can assist you in recovering your belongings. Don’t forget to bring your baggage claim ticket and any other relevant information when reporting your lost or delayed luggage.

Lounges at United Airlines Terminal in Honolulu Airport

While the excitement of exploring Oahu awaits, sometimes you need a moment to unwind and recharge before your adventures begin. Thankfully, United Airlines offers two distinct lounges in Terminal 2, catering to different needs and preferences.

United Club

Located near Gate D10, this comfortable haven provides a perfect respite for travelers seeking a relaxed atmosphere. Sink into plush armchairs, savor complimentary snacks and beverages, and stay connected with the world using the high speed Wi-Fi. Need to catch up on work? Dedicated workstations ensure you can stay productive before your flight.

United Polaris Lounge

For those seeking an elevated travel experience, the United Polaris Lounge near Gate E1 offers an oasis of luxury. Indulge in gourmet dining featuring local Hawaiian specialties and a curated selection of international flavors. Unwind in private workspaces equipped with power outlets and ergonomic chairs, or simply sink into plush sofas and enjoy breathtaking views of the Pacific Ocean.

Food & Dining Options at Honolulu Airport

Terminal 2 offers a wide variety of dining options, from grab-and-go snacks to sit-down meals. Here are some highlights:

The LanaiHawaiianLevel 2
Gordon Ramsay Pub & GrillBritishLevel 2
Kona GrillSushi & seafoodLevel 2
Paradise CafeAmericanLevel 3
Peet’s Coffee & TeaCoffee & pastriesLevel 3

United Airlines Services at Terminal in Honolulu Airport

Beyond the standard airport services like currency exchange, ATMs, information desks, restrooms with showers, and Wi-Fi access, United Airlines offers various services specifically for its passengers at Terminal 2 in Honolulu Airport:

  • Self-service kiosks: Located throughout the departures level (Level 3), these kiosks allow you to check in, print boarding passes, and check baggage tags.
  • Mobile check-in: Check-in and download your boarding pass to your smartphone through the United Airlines app.
  • Baggage drop-off: Dedicated baggage drop-off counters for both checked and carry-on baggage are available.
  • Special assistance: If you require wheelchair assistance or other special needs assistance, inform the airline at booking or head to the designated counter upon arrival.
  • Flight information: Flight status boards are located throughout the terminal, and you can also access real-time information through the United Airlines app or website.
  • Gate changes and boarding announcements: Announcements are made through the terminal PA system and displayed on screens.
  • Travel insurance: United Airlines offers various travel insurance options to protect your trip in case of unexpected events.
  • Visa and passport assistance: For assistance with visas and passports, visit the nearest information desk or contact the airline directly.

Parking at United Airlines Terminal Honolulu Airport

Finding a convenient and affordable parking spot at Honolulu Airport can be crucial for a smooth travel experience. Here’s a detailed breakdown of your options near the United Airlines terminal (Terminal 2) Honolulu Airport:

On-site Parking

  • Terminal 2 Parking Garage: This multi-story garage is conveniently located directly across from the terminal and offers over 2,000 spaces. You can access it from the second level of the Airport Access Road. Parking rates are:
    • Short-term: $3 for the first 30 minutes, $5 for 30 minutes to an hour, $7 for 2-3 hours, and $9 for 3-4 hours. The maximum daily rate is $35.
    • Long-term: $20 per day.
  • International Parking Garage: This larger garage offers 1,800 spaces and connects to Terminal 2 through a bridge on the sixth floor. Rates are the same as the Terminal 2 Parking Garage.
  • Valet Parking: Available curbside at both Terminal 2 and the International Parking Garage. Rates start at $30 per day.

Off-site Parking

  • Airport Economy Parking: Located across Nimitz Highway from the airport, this lot offers cheaper rates than on-site parking. Shuttle service is available to and from the terminals. Rates start at $15 per day.
  • Private Parking Companies: Several private companies offer parking near the airport, often with even lower rates than the Airport Economy Parking. However, be sure to research and compare rates and shuttle service options carefully.

Where Does United Airlines Fly from Honolulu Airport?

United Airlines offers nonstop flights from Honolulu to many major cities in the United States and Asia. Here are some popular destinations:

Los Angeles (LAX)Multiple daily
San Francisco (SFO)Multiple daily
Seattle (SEA)Daily
Denver (DEN)Daily
Tokyo (NRT)Daily
Osaka (KIX)Daily

Map of United Airlines Terminal at Honolulu Airport

Map information about the United Airlines Terminal at Honolulu Airport is important because it helps passengers locate facilities, gates, amenities, and services efficiently, ensuring a smooth and stress-free travel experience.

Contact United Airlines Terminal at Honolulu Airport

Contact information about the United Airlines Terminal at Honolulu Airport is important because it allows passengers to easily access assistance, resolve issues, and obtain information, enhancing their overall travel experience and ensuring smooth operations.


  • General inquiries: (808) 836-6411
  • Lost and Found: (800) 333-7373 (For lost or delayed baggage)


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Navigating United Airlines’ terminal at Honolulu Airport can be a seamless experience with the right information at hand. From arrival to departure, passengers can rely on the airline’s facilities and services to ensure a smooth journey. Whether it’s enjoying lounge amenities, savoring culinary delights, or seeking assistance with baggage, United Airlines strives to provide a comfortable and convenient travel experience for all passengers.


Which terminal is United Airlines at Honolulu Airport?

United Airlines operates primarily out of Terminal 2 at Honolulu Airport.

What is the United Airlines arrivals terminal at Honolulu Airport?

You will arrive in Terminal 2 after disembarking your United Airlines flight.

What is the United Airlines departures terminal at HNL Airport?

Terminal 2.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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