United Airlines CMH Terminal – John Glenn Columbus Airport

United Airlines CMH Terminal - John Glenn Columbus Airport

Columbus Airport is a bustling hub for travelers in the heart of Ohio, and United Airlines is one of the major carriers operating there. For passengers flying with United, knowing which terminal to head to upon arrival or departure is crucial for a seamless travel experience. In this guide, we’ll provide comprehensive information about United Airlines’ terminal at Columbus Airport, including arrival and departure details, amenities, services, dining options, parking, destinations, and how to get in touch with United Airlines at the airport.

Information of United Airlines Terminal Columbus Airport (CMH)

For a quick reference, here’s a summary of key information about the United Airlines Terminal at Columbus Airport:

AirportJohn Glenn Columbus Airport
Airport Address4600 International Gateway, Columbus, OH 43219
United Airlines Columbus TerminalTerminal 1
United Airlines CMH Arrivals TerminalTerminal 1
United Airlines CMH Departures TerminalTerminal 1
Check-in CountersDesignated counters in Terminal 1
Baggage ClaimCarousels 6 & 7
Phone Number+1 614 239 4000

What Terminal is United Airlines at Columbus Airport?

United Airlines proudly calls Terminal 1 at Columbus Airport its home. This means all your arrivals, departures, and services related to your United Airlines flight will be conveniently located within this single terminal.

United Airlines Arrival Terminal at Columbus Airport

Landing at Columbus Airport via United Airlines, Breeze through your arrival process at Terminal 1. Claim your baggage at Baggage Carousels 6 & 7, conveniently located near the arrivals hall. Ground transportation options like taxis, rideshares, and shuttles are readily available outside the terminal.

United Airlines Departure Terminal at CMH Airport

Ready to take flight? Check-in for your United flight at the designated counters in Terminal 1 of Columbus Airport. Don’t forget to drop off your baggage at the appropriate counter before heading towards security. Make sure to arrive early to avoid any last-minute rushes.

United Airlines Lost/Delayed/Damaged Baggage at Columbus Airport

Misplacing your luggage can be stressful, but with United Airlines at your side, there’s no need to panic. Head straight to the Baggage Service office located conveniently near the baggage claim area in Terminal 1. Their friendly and knowledgeable staff will be happy to assist you in filing a lost or damaged baggage report and offer guidance throughout the recovery process.

Remember, the sooner you report the issue, the better the chances of a swift reunion with your belongings. So, take a deep breath, head to the office, and let United help you navigate the situation smoothly.

Lounges at United Airlines Terminal in CMH Airport

While waiting for your United Airlines flight at John Glenn Columbus International Airport, escaping the hustle and bustle of the terminal and relaxing in a comfortable lounge can significantly enhance your travel experience. Luckily, United Airlines offers two options within Terminal 1, each catering to different needs and preferences.

United Club

Located in pre-security near Gate C48, the United Club offers a haven for relaxation and productivity. Here’s what you can expect:

  • Comfortable Seating: Sink into plush armchairs and sofas, perfect for unwinding or catching up on work.
  • Complimentary Food & Beverages: Enjoy a selection of hot and cold appetizers, snacks, and beverages, including soft drinks, juices, coffee, tea, and beer (alcoholic options available for eligible passengers).
  • High-Speed Wi-Fi: Stay connected with friends, family, or work with seamless internet access.
  • Newspapers & Magazines: Stay up-to-date with current events and browse a variety of publications.
  • Power Outlets: Charge your devices and stay powered up for your flight.
  • Quiet Areas: Find a designated space to relax and escape the noise of the airport.

Food & Dining Options at Columbus Airport

Terminal 1 boasts a variety of dining options to satisfy your pre-flight cravings:

StarbucksCoffee & TeaPre-Security & Gates B21-B23, A3
Einstein Bros. BagelsBreakfast & SandwichesPre-Security
Grab & GoSnacks & BeveragesGates A & B
Wolfgang Puck ExpressAmericanGates B
Cantina LaredoMexicanGates B
Wendy’sFast FoodGates C

United Airlines Services at Terminal in CMH Airport

United Airlines understands your travel needs and offers a range of services at Terminal 1 to make your journey smoother:

  • Self-service kiosks: Available for quick and convenient check-in with your boarding pass and baggage tags.
  • Airport agents: Assist with check-in, baggage drop, and boarding pass assistance.
  • Online check-in: Check in 24 hours before your flight and print boarding passes at home or use the airport kiosks.
  • Baggage drop-off: Dedicated counters for regular and oversized baggage.
  • Baggage claim: Claim your baggage at Carousels 6 & 7.
  • Lost and Found: Report lost or damaged baggage at the United Airlines Baggage Service office near the baggage claim area.
  • Accessibility services: Dedicated staff and facilities for passengers with disabilities, including wheelchairs, boarding assistance, and accessible restrooms.
  • Family services: Assistance with children and strollers, including high chairs and diaper changing stations.
  • Unaccompanied minor service: Ensure the safe and smooth travel of children flying alone.
  • Pet travel services: Information and assistance for traveling with pets.
  • Currency exchange: Convert your currency before departure.
  • Duty-free shopping: Find travel essentials and souvenirs.
  • Wi-Fi: Free Wi-Fi access throughout the terminal.
  • Information desk: Get help with flight information, directions, and other travel needs.
  • Business center: Access computers, printers, and other business amenities.

Parking at United Airlines Terminal Columbus Airport

John Glenn Columbus International Airport (CMH) provides multiple parking options to suit your needs and budget, all conveniently located near United Airlines’ Terminal 1. Here’s a detailed breakdown to help you choose the perfect parking solution:

Short-Term Parking

  • Red Lot: This uncovered lot is the most affordable option, with a daily maximum of $9. It’s ideal for quick pickups, drop-offs, or short stays. Shuttles run every 15-18 minutes to and from the terminal.
  • Blue Lot: Choose from uncovered ($11 per day) or covered ($12 per day) options in this lot. It offers slightly more space and comfort than the Red Lot, with the same shuttle frequency.
  • Green Lot: The most economical option for longer stays, with a daily rate of $8. This uncovered lot provides a shuttle service to the terminal every 20-25 minutes.

Long-Term Parking

  • Park & Ride: This off-site facility offers the most cost-effective solution for extended stays. Park for $8 per day and enjoy a quick shuttle ride to the terminal every 15 minutes. Reservations are recommended during peak season.
  • Economy Parking: Located just a short distance from the terminal, this uncovered lot charges a daily rate of $12. It’s a good compromise between price and convenience for longer parking needs.

Where Does United Airlines Fly from Columbus Airport?

United Airlines connects Columbus to various destinations across the United States, Canada, Mexico, the Caribbean, and Europe. Here’s a glimpse:

Atlanta (ATL)USA
Chicago (ORD)USA
Denver (DEN)USA
Houston (IAH)USA
Newark (EWR)USA
Washington D.C. (IAD)USA
Toronto (YYZ)Canada
Cancun (CUN)Mexico
Punta Cana (PUJ)Dominican Republic
London (LHR)UK

Map of United Airlines Terminal at Columbus Airport

Map information about the United Airlines Terminal at Columbus Airport is important because it helps passengers navigate the terminal efficiently, and locate amenities, gates, lounges, and services, reducing stress and ensuring a smoother travel experience.

Contact United Airlines Terminal at Columbus Airport

Contact information for the United Airlines Terminal at Columbus Airport is important for passengers to easily access assistance, resolve issues, and obtain up-to-date information regarding their travel plans, such as flight delays, lost baggage, or other inquiries.

By phone:

  • Main Phone Number: +1 (614) 239-4000
  • Customer Service: 1-800-UNITED-1 (1-800-864-8331)
  • Lost/Damaged Baggage: 1-800-333-3333


  • United Airlines Ticket Counter: Located in Terminal 1 at CMH. Hours of operation may vary depending on flight schedules, so it’s best to check their website or app for the latest information.


Navigating United Airlines’ terminal at Columbus Airport is made easy with this comprehensive guide. Whether you’re arriving or departing, knowing where to go and what to expect can enhance your travel experience and ensure a seamless journey.


Which terminal is United Airlines at Columbus Airport?

United Airlines operates exclusively from Terminal 1 at John Glenn Columbus International Airport.

What is the United Airlines arrivals terminal at Columbus Airport?

Your United Airlines flight will arrive at Terminal 1. Claim your baggage at Carousels 6 & 7.

What is the United Airlines departures terminal at Columbus Airport?

Check in for your United flight and drop off your baggage at the designated counters in Terminal 1.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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