Southwest Terminal Denver Intl. Airport (DEN) [2024]

Southwest Terminal Denver International Airport (DEN) or DIA

Denver International Airport (DEN), or locally called DIA, opened in 1995. In terms of land, it is the largest airport in the Western Hemisphere and the 2nd biggest on Earth. Denver Airport has 1 terminal – the Jeppesen Terminal to regulate flights of airlines including Southwest. Southwest Airlines uses Concourse C for its arrivals and departures at Terminal 1 of Denver Airport (DEN).

Concourse C at Denver Airport Terminal consists of 47 gates to manage the operations of Southwest Airlines. This airport has already announced the expansion of the terminal to manage the increasing number of passengers. Hence, more gates, levels, and counters will soon be added to Southwest Airlines’ Terminal 1 at Denver Airport/DIA.

Southwest Terminal Denver Airport/DIA Quick Information

Having the necessary details of Southwest Terminal Denver Airport can ease the travel. Some of the essential information about the Jeppesen Terminal include:

Airport Name:Denver International Airport
Denver International Airport Code:DEN
Southwest Airlines Terminal at Denver Airport:Southwest Airlines uses Concourse C at Denver Airport’s Jeppesen Terminal.
Southwest Airlines Arrival Terminal at Denver Airport:Southwest Airlines arrives at Concourse C at DIA’s Jeppesen Terminal.
Southwest Airlines Departure Terminal at Denver Airport:Southwest Airlines departs from Concourse C of the Jeppesen Terminal at DIA, using Gates C: 23-37, 40-47, 49, and 51.
Southwest Suggested Arrival Times:Domestic: 120 minutes
International: 180 minutes
Southwest Airlines IATA Code:WN
Southwest Airlines ICAO Code:SWA
Southwest Airlines Ticket Counter Hours:It opens 120 minutes prior to the 1st departing flight, Monday-Sunday.
Southwest Airlines Phone Number:800-435-9792
Denver International Airport Address:
Denver International Airport, 8500 Peña Blvd., CO 80249, Denver, United States
Southwest Airlines Website:
Denver International Airport Website:

What Terminal is Southwest at Denver Airport (DEN)?

Denver International Airport (DEN) or DIA has 1 terminal with 3 concourses: A, B, and C. Southwest Airlines uses Concourse C for the operations of its flights.

southwest terminal denver
Southwest Airlines at Terminal 1 in Denver Airport (DEN)/DIA

Using Denver Airport as its major operating base, Southwest is the 2nd biggest carrier after United Airlines arriving and departing from Jeppesen Terminal.

Southwest Airlines Arrival Terminal at DIA Airport

The Concourse C of Denver Airport is used by Southwest Airlines for the arrival of its flights. It has numerous Gates i.e. 23-37, 40-47, 49, 51 to manage a huge number of passengers arriving here.

Level 5 is to be approached at the Southwest Terminal for Baggage Claim at Denver Airport. Two baggage claim counters at the East and West sides are available at Level 5 of Jeppesen Terminal.

For Southwest, travelers can use the train from Concourse C to reach the 1-9 carousels located in the East area. Both domestic and international passengers can use the same.

Southwest Airlines Departure Terminal at DIA Airport

Concourse C is utilized by Southwest Airlines in Denver for departures of domestic and international flights. For Southwest Airlines check-in, fliers can move to Level 6. Curbside check-in at the East side can also be availed.

  • Denver Airport has a free bag check facility for Southwest’s fliers at Jeppesen Terminal.
  • Currently, this facility at Southwest Terminal Denver Airport is available for domestic fliers.
  • It can be availed 90 minutes before the departure at the Transit Center, Level 1.
  • At the airline’s counter, from 06.00 A.M. to 06.00 P.M. on all days, this service is accessible.

At Jeppesen Terminal, 4 ground-level boarding gates are available too. Mainly, they are used by the passengers of Southwest.

Facilities for Southwest Baggage at Denver Airport

Lost, damaged, and delayed baggage-related issues can be reported for free at the Southwest Terminal Concourse C in Denver Airport or DIA. The airport has a dedicated department – Lost and Found – to handle these concerns.

Travelers should contact the office or the airline’s help desk when they have lost or received a damaged bag at/from the following: 

  • Ticket counter
  • Airline’s gates
  • During the flights
  • TSA Checkpoints
  • Ground Transportation

Passengers are given multiple modes to report baggage issues at the Southwest Terminal at DIA Airport. For this, the following details can be utilized:

Department:Lost and Found Office
Location:Level 1, East Side, close to Doors 111-113, Jeppesen Terminal
Operating Hours:8:00 A.M. to 7:30 P.M. from Monday to Saturday8:00 A.M. to 6:00 P.M. on Sunday
Southwest Lost & Found Phone Number for Denver Airport:(303) 342-4062
Online Claims:A free form is available on the official website of DEN Airport.

Southwest Airlines Lounges at Denver Airport (DEN)

Although Southwest Airlines does not feature any lounge at Denver Airport, some options are available that can be utilized by every passenger.

Located at Southwest Terminal’s Gates A in DIA Airport, these lounges offer amenities such as a relaxation area, charging points, Wi-Fi, dining areas, and more.

All passengers at Denver Airport, including Southwest Airlines passengers, have access to the following lounges:

LoungeLocation and Contact DetailsAvailable HoursApplicable Fee
Plaza Premium Lounge:Near A-34 Gate,
Mezzanine Level
Phone: 303-342-6892
5:00 A.M. to 9:00 P.M. through Monday to SundayUSD 65 per visitor
Rest and Recharge Area:A Gates,
North Side,
Mezzanine Level
USO Denver (For military fliers):A Gates,
Northern End of Gates A Bridge from the Jeppesen Terminal
Phone: 303-342-6880
8:00 A.M. to 5:00 P.M., Monday to SundayContact DEN Airport for Charges

Food & Dining Options at Southwest Terminal in Denver Airport (DEN)

At Denver Airport’s Terminal 1 in Concourse C, numerous dining options are available. These food outlets and restaurants can easily be accessed by the departing and arriving passengers of Southwest Airlines.

Denver Airport food outlets at Southwest Terminal include:

Restaurant/Food OutletLocation
Auntie Anne’s PretzelsNear C26 Gate
Big BowlNear C28 Gate
Caribou CoffeeNear C32 Gate
Coors Silver Bullet BarNear C29 Gate
Dazbog CoffeeNear C47 Gate
Einstein Bros. BagelsCenter Core
Grab and Go MarketplaceNear C53 Gate
Grab and Go Marketplace IINear C63 Gate
Great Divide BrewingNear C32 Gate
Jamba JuiceNear C32 Gate
La CasitaCenter Core
Little Man Ice CreamNear C27 Gate
McDonald’sCentre Core
Modern MarketNear C28 Gate
Root DownCenter Core
Starbucks CoffeeCenter Core
Smashburger and BarNear C51 Gate
Superfruit RepublicCenter Core
The Coffee Bean and Tea LeafNear C29 Gate
Tapas Sky BarNear C24 Gate
Tastes on the Fly Grab and GoC Gates
Woody Creek Bakery and CaféNear C46 Gate
Timberline Steaks and GrilleCenter Core
Villa PizzaCenter Core
The Magic PanNear C28 Gate
Vino VoloNear C49 Gate

Southwest Airlines Services at Denver Airport (DEN)

At Southwest Airlines Denver Terminal Concourse C, passengers can obtain ample services. These services allow its passengers to manage their upcoming trips well. Right from flight booking to saving more through Rapid Rewards, fliers can access services to enhance their travel.

  • Booking Tickets: At Concourse C of DIA Airport, Southwest passengers can go to the booking window. After exploring the routes covered by Denver, they can book tickets as per their travel needs.
  • Cancellations: Southwest Airlines manages cancellation requests caused by unavoidable circumstances. When in Denver, travelers can head to the dedicated counter located at Concourse C of Denver Airport or DIA.
  • Refunds: Refund services can be acquired for eligible tickets at Southwest Terminal in Denver Airport after revoking bookings. The airline also provides comprehensive guidance associated with refunds.
  • Group Travel: To avail of discounted airfares, travelers can book group travel at Denver Airport. They can do so under the special group travel program. Southwest Airlines should be contacted to know the number of passengers needed to enjoy the benefits.
  • Flight Change: Flight changes are permitted online but Southwest fliers can also initiate them offline at DIA’s Concourse C-situated counter. Here, fliers can change the date, name, itinerary, and more.
  • Vacation Packages: Southwest Airlines offers vacation packages to various destinations such as Las Vegas, Honolulu, Orlando, etc. Passengers can choose to book their vacation trips to numerous destinations from Denver by visiting the airline’s counter at the Southwest Terminal in Denver Airport.
  • Rapid Rewards: Southwest travelers can redeem their Rapid Rewards points to book and save more at Denver Airport. Other necessary details about the loyalty program can also be availed here.

Parking for Southwest Airlines Passengers at Denver Airport (DEN)

Southwest Airlines has multiple parking options within and around the Denver Terminal Concourse C. These can be chosen for short-term as well as long-term vehicle parking.

Furthermore, these options allow visitors and passengers to station their vehicles in the safest way possible. Some of these options have been described here.

Parking for Southwest Airlines Passengers at DIA/Denver Airport (DEN)
Parking for Southwest Airlines Passengers at DIA/Denver Airport (DEN)

Parking Lots at Denver Airport

At the DIA’s Southwest Terminal, passengers and visitors can visit these parking lots through shuttle services:

Denver Airport Parking OptionsChargesAvailable Hours
East GarageUSD 30 per Day USD 7 per Hour24/7
West GarageUSD 30 per DayUSD 7 per Hour24/7
East EconomyUSD 18 per DayUSD 6 per hour 24/7
West EconomyUSD 18 per DayUSD 6 per hour 24/7
Pikes Peak LotUSD 8 per Day (Pre-pay)24/7
Short Term WestUSD 168 per dayUSD 7 per hour24 hours, all days
Short Term EastUSD 168/dayUSD 7 per hour24/7
Cell Phone LotFree24 hours, daily
61st and PeñaUSD 7 per dayUSD 5 per hour24/7

Note: Longs Peak Lot services are currently unavailable.

Denver Airport Parking Office Contact Details

When a visitor or passenger has any query about the parking options at the Southwest Terminal Denver Airport, he or she can use the following contact details:

ParticularContact Details
General Information, Space Availability:(303) 342-7275
Accessible Parking Locations, Vehicle Service Assistance:(303) 342-4645
Parking Services (General)
Requests for Extended Hours:(303) 342-4650

Contact Southwest Airlines at Denver Airport/DIA (DEN)

To connect with Southwest Airlines at Denver International Airport Terminal, travelers can call (800) 435-9792. A team of representatives helps passengers with their queries and concerns.

In case individual assistance is required, fliers can choose to visit the dedicated counters or the help desk of Southwest at this airport.

Map of Southwest Terminal at Denver International Airport (DEN)

Passengers can utilize the Denver Airport Southwest terminal map to find counters and help desks at Concourse C. Southwest Terminal map allows fliers to find dedicated parking spaces as well.

Denver Airport Southwest terminal map can also be used to attain directions for Southwest baggage claim counters, booking windows, TSA PreCheck points, and more. To get this map, the official website of DIA Airport can be visited.

Concourse C, Southwest Terminal Denver Airport is used for various domestic and international flights. Baggage claim windows, curbside check-in, fine dining, and parking lots are available at Jeppesen Terminal. Additionally, it has many facilities for Southwest’s travelers including multiple gates to manage huge footfalls. 


Which terminal is Southwest at DIA or Denver Airport (DEN)?

DIA Jeppesen Terminal, Concourse C, is used by Southwest for its operations.

What is the Southwest arrivals terminal at DIA or Denver Airport (DEN)?

At DIA Airport, Southwest uses Jeppesen Terminal Concourse C for arrivals.

What is the Southwest departures terminal at Denver Airport (DEN)?

Concourse C of the Jeppesen Terminal is used by Southwest for departures at DIA Airport.

Marquise Snow enjoys traveling a lot. He has traveled to several popular and stunning destinations, such as New York, Bern, Abu Dhabi, and Wellington. He also likes to write his experiences in the form of blogs so that people can find meaningful information about those journeys and places. This can assist people to plan their journeys in better ways.
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