JetBlue Terminal ORD – Chicago O’Hare Intl. Airport

JetBlue Terminal ORD - Chicago O'Hare International Airport

Chicago O’Hare International Airport (ORD) might seem like a sprawling labyrinth, but fear not, JetBlue travelers! This guide is your compass, pointing you effortlessly toward the JetBlue Terminal ORD, your gateway to exciting destinations and smooth flights. Whether you’re a seasoned BlueFlyer or a first-time JetBlue adventurer, this handy guide will equip you with all the knowledge you need to navigate your JetBlue Terminal ORD experience with ease and confidence.

Information About JetBlue Airways Terminal ORD

AirportChicago O’Hare International Airport
JetBlue Website
Airport Address10000 W Balmoral Ave, Chicago, IL 60666, USA
CountryUnited States
Contact Number+1 800-832-6352
JetBlue Arrivals TerminalsTerminal 2
JetBlue Departures TerminalsTerminal 2
Terminal Note:Arrivals and departures may also occur at Terminal 3, depending on the flight.
Airport Website:

What Terminal is JetBlue at ORD Airport?

Good news! JetBlue operates exclusively out of Terminal 2 or 3 at ORD Airport. You won’t have to worry about navigating multiple terminals – just head straight to Terminal 2 for all your JetBlue needs.

JetBlue Arrival Terminal at ORD Airport

JetBlue operates primarily domestic flights at ORD, meaning you’ll likely arrive at Terminal 2 or 3. Keep an eye on your flight information or the airport screens for your specific terminal assignment.

JetBlue Terminal Baggage Claim ORD Airport

Once you’ve landed, head to the designated baggage claim area for your terminal:

  • Terminal 2: Claim your luggage at Carousel 1 on the lower level.
  • Terminal 3: Follow the signs to baggage claim, where carousels are numbered based on arrival gates.

JetBlue Departure Terminal at ORD Airport

Similar to arrivals, your departure terminal will likely be Terminal 2 or 3. Once again, check your flight information or the airport screens for confirmation.

JetBlue Check-in at ORD Airport

You have several convenient options for checking in with JetBlue at ORD:

  • Online: Check-in from the comfort of your home or on the go up to 24 hours before your flight.
  • JetBlue App: Download the JetBlue app and manage your entire trip, including check-in, from your smartphone.
  • Self-Service Kiosks: Skip the line and check in quickly and easily at the self-service kiosks located in Terminals 2 and 3.
  • Check-in Counters: Traditional check-in counters are available if you prefer personal assistance.

JetBlue Gates at ORD Airport

JetBlue gates are spread throughout Terminals 2 and 3, so be sure to check your boarding pass or the airport screens for your assigned gate. Allow ample time for security checks and make your way to your gate at a comfortable pace.

JetBlue Lost/Delayed/Damaged Baggage at ORD Airport

Misplaced luggage can significantly disrupt the smooth flow of any travel experience. If you’re flying JetBlue out of Chicago O’Hare International Airport (ORD) and face the unfortunate situation of lost, delayed, or damaged baggage, fret not! This guide will equip you with the knowledge and steps to navigate the process efficiently.

What to Do If Your Baggage is Lost at ORD?

Lost Luggage at ORD? No Panic, Take These Steps:

  1. Report your missing luggage immediately: Head to the JetBlue Baggage Service Office located in Terminal 2. Alternatively, report online within 4 hours of landing using the JetBlue Baggage Claim Form.
  2. Provide detailed information: Describe your bag’s appearance, brand, size, and any identifying features to the JetBlue representative. Mention any valuables inside and their estimated value.
  3. Obtain a Property Irregularity Report (PIR): This document officially documents your claim and is crucial for tracking your bag’s whereabouts.
  4. Check for updates: JetBlue will actively search for your bag and keep you updated via email or phone. You can also track its status online with your PIR reference number.
  5. Claim your bag if found: Once located, JetBlue will deliver your bag directly to your address or hold it at the Baggage Service Office for pickup.
  6. Seek compensation if necessary: If your bag remains lost after 30 days, you’re entitled to compensation per JetBlue’s baggage liability policy. Contact the Baggage Service Office for assistance claiming reimbursement.

Dealing with Delayed Baggage at ORD

Here’s a quick guide to navigating the process when your JetBlue bag goes MIA:

  1. Wait at the baggage claim area: Remain near your designated carousel after landing, allowing ample time for delayed luggage to arrive.
  2. Check with the Baggage Service Office: If your bag hasn’t shown up after a reasonable wait, inquire with the office for updates and possible delivery arrangements.
  3. Claim compensation: After 24 hours from your flight’s arrival, you can claim reimbursement for essential items you had to purchase due to the delay, per JetBlue’s policy.

Handling Damaged Baggage at ORD

Handling damaged baggage at ORD can be smooth sailing if you follow these steps:

  1. Report the damage immediately: Do not leave the baggage claim area without notifying the JetBlue Baggage Service representative of any damage to your luggage.
  2. Document the damage: Take clear photos of the damage and retain your baggage claim check and boarding pass for documentation purposes.
  3. File a damage claim: Complete the JetBlue Baggage Damage Claim Form within 7 days of receiving your bag. You can also report the damage at the Baggage Service Office.
  4. Seek repair or replacement: Depending on the extent of the damage, JetBlue may offer repair, replacement, or financial compensation.

Lounges at JetBlue Terminal in ORD Airport

While JetBlue doesn’t operate its dedicated lounges at ORD Airport, you can still access several comfortable spaces to unwind and refresh during your layover, depending on your fare class or elite status with JetBlue or other airlines.

Here are some lounge options you might be able to enjoy in Terminal 2, JetBlue’s primary ORD terminal:

  • American Airlines Admirals Club: Located near Gate H6/K6, this lounge offers comfortable seating, food and beverage options, Wi-Fi, and business amenities.
  • United Airlines Club: Situated near Gate F8, this lounge boasts modern décor, a variety of snacks and drinks, dedicated workstations, and more
  • Capital One Lounge: Tucked away near Gate C19, this lounge provides a luxurious atmosphere with high-end furnishings, gourmet food and drinks, and premium amenities.
  • XpresSpa: If you’re seeking rejuvenation, XpresSpa offers express spa treatments like massages, facials, and manicures within Terminal 2, perfect for a quick pick-me-up. (Image of XpresSpa at ORD Airport)

Food & Dining Options at ORD Airport

Whether you’re craving a quick bite before your flight or a leisurely sit-down meal to relax during your layover, Terminals 2 and 3 at Chicago O’Hare International Airport offer a tempting array of dining options to satisfy every palate and budget.

Here’s a peek at some of the delicious offerings:

Restaurant/EateryType of Cuisine
Shake ShackSignature juicy burgers, fries, and frozen custard
Pequod’s PizzeriaDeep-dish Chicago-style pizza with generous toppings
Landshark Bar & GrillAmerican fare with a tropical twist, featuring cocktails and beachy vibes
StarbucksCoffee, tea, pastries, and sandwiches for the caffeine and quick-bite devotees
Au Bon PainSalads, sandwiches, soups, and baked goods perfect for a healthy and convenient meal
Tortas FronteraAuthentic Mexican cuisine by Rick Bayless, featuring tacos, burritos, and more
Wicker Park Sushi & Seafood BarFresh sushi, sashimi, and seafood dishes for a taste of the sea
Publican TavernUpscale gastropub fare with seasonal dishes and craft beers
Summer House Santa MonicaCalifornian cuisine with pizzas, pastas, and fresh seafood
Nuts on ClarkGourmet nuts, dried fruits, and chocolates for a sweet and healthy treat

JetBlue Services at Terminal in ORD Airport

Here’s a quick snapshot of what awaits you at JetBlue’s corner of ORD Airport:

  • Friendly Staff: JetBlue representatives are stationed throughout Terminal 2 and 3, ready to answer your questions, assist with check-in, and offer helpful guidance.
  • Self-Service Kiosks: Skip the line and check in quickly and easily at the self-service kiosks located in Terminals 2 and 3.
  • Baggage Services: The JetBlue Baggage Service Office in Terminal 2 is ready to handle lost, delayed, or damaged luggage, ensuring your belongings are always in good hands.
  • Free Wi-Fi: Stay connected and work or browse the web with ease thanks to the complimentary Wi-Fi available throughout Terminals 2 and 3.
  • ATMs: Conveniently access cash at the ATMs located within the terminal for any last-minute purchases or travel needs.
  • Currency Exchange: Need to exchange currency before your flight? Look no further than the currency exchange services offered within the terminal.
  • Shopping Outlets: Treat yourself to souvenirs, travel essentials, or a little something special at the various shops scattered throughout Terminal 2 and 3.
  • Restrooms and Baby Changing Facilities: Take care of your needs with conveniently located restrooms and baby changing facilities available throughout the terminal.

Parking at JetBlue Terminal ORD Airport

Whether you’re a quick in-and-out JetBlue flyer or embarking on a longer adventure, finding the perfect parking solution at ORD Airport can be confusing. But worry not, JetBlue travelers! This guide will map out your parking options near Terminals 2 and 3, ensuring you reach your flight with ease and convenience.

Short-Term Parking:

  • Terminal 2 Garage: Located directly beside the terminal, this offers the closest and most convenient option for quick pick-ups, drop-offs, and short stays. Be prepared for higher rates compared to long-term options.
  • Domestic Terminal Park (B, C, & D): This covered parking facility serves Terminals 2 and 3, offering a slightly more affordable alternative to the Terminal 2 Garage.

Long-Term Parking:

  • Economy Lot: Situated across from the international terminal, this offers the most budget-friendly parking option for extended stays. Shuttle buses connect you directly to Terminals 2 and 3 with regular service.
  • Valet Parking: Available at the Terminal 2 Garage and International Terminal, valet parking provides the ultimate convenience but comes with a premium price tag.

Where Does JetBlue Fly from ORD Airport?

This handy table outlines your potential gateways to new experiences, departing conveniently from Terminals 2 and 3 at ORD:

Boston (BOS)United States
Fort Lauderdale (FLL)United States
Los Angeles (LAX)United States
New York (JFK)United States
Puerto Rico (SJU)United States
Orlando (MCO)United States
Rochester (ROC)United States
Minneapolis (MSP)United States
George Bush (IAH)United States
Cancún (CUN)United States
Tampa (TPA)United States
Detroit (DTW)United States
Newark (EWR)United States
Nashville (BNA)United States
Washington D.C. (DCA)United States

Map of JetBlue Terminal at ORD Airport

This map will show you the location of the JetBlue check-in counters, gates, baggage claim, and other amenities:

Contact JetBlue at ORD Airport

Need to reach JetBlue at ORD? You’ve got options!

  • In-person: Find friendly crews at JetBlue check-in counters (Terminals 2 & 3), the Baggage Service Office (Terminal 2), or their assigned gates.
  • By phone: Dial 1-800-JETBLUE (24/7) or 1-866-538-5438 for baggage issues.
  • Online: Manage your flight and chat with support at, tweet @JetBlue on Twitter, or use the JetBlue TrueBlue app.

Remember, JetBlue is committed to providing a smooth and enjoyable travel experience for its passengers. Don’t hesitate to reach out to their friendly and helpful team at ORD Airport if you need any assistance. With these resources at your fingertips, you can navigate your JetBlue journey at ORD with confidence and ease.


What terminal is JetBlue at ORD Airport

In most cases, you’ll find JetBlue flights arriving and departing from terminals 2 and 3 at Chicago O’Hare International Airport (ORD). However, occasionally, some codeshare flights or special services may operate from Terminal 5.

What is the JetBlue Arrivals Terminal at ORD Airport?

When flying JetBlue into ORD, expect to land at either Terminal 2 or 3

What is the JetBlue Departures Terminal at ORD Airport?

Similarly, your JetBlue flight out of ORD will likely depart from either Terminal 2 or 3.

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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