Hawaiian Airlines Terminal PHX – Phoenix Sky Harbor Airport

Hawaiian Airlines Terminal PHX - Phoenix Sky Harbor Airport

Sky Harbor Airport, located in Phoenix, Arizona, serves as a bustling hub for travelers, offering various airlines connecting passengers to destinations worldwide. For travelers flying in or out of Sky Harbor Airport with Hawaiian Airlines, navigating through the terminal can sometimes be confusing. In this comprehensive guide, we’ll delve into the specifics of Hawaiian Airlines’ terminal at Phoenix Airport, from arrival and departure terminals to amenities and services offered.

Information of Hawaiian Airlines Terminal Phoenix Sky Harbor International Airport (PHX)

For a quick reference, here’s a summary of key information about the Hawaiian Airlines Terminal at Phoenix Sky Harbor Airport:

AirportPhoenix Sky Harbor International Airport
Airport Address3400 Sky Hbr Blvd, Phoenix, AZ 85034
Hawaiian Airlines Phoenix Sky Harbor TerminalTerminal 3
Hawaiian Airlines PHX Arrivals TerminalTerminal 3
Hawaiian Airlines PHX Departures TerminalTerminal 3
Security checkpointsTwo checkpoints available within Terminal E
Baggage claimLocated on the lower level of Terminal E

What Terminal is Hawaiian Airlines at Phoenix Sky Harbor Airport?

Hawaiian Airlines operates primarily out of Terminal 3 at Phoenix Sky Harbor Airport. However, it’s always recommended to double-check your specific flight information on your boarding pass or by contacting Hawaiian Airlines directly, as gate assignments can occasionally change.

Hawaiian Airlines Arrival Terminal at Sky Harbor Airport

Upon landing at Phoenix Sky Harbor Airport via Hawaiian Airlines, you’ll disembark at Terminal 3. Follow the well-marked signs leading to baggage claim and customs. Relax and enjoy the island vibes as you make your way through the arrival process. As you breathe in the fresh Arizona air, let the anticipation of your Hawaiian adventure build.

Hawaiian Airlines Departure Terminal at Sky Harbor Airport

Departing for paradise? Head to Terminal 3 for your Hawaiian Airlines flight. Check-in counters and security checkpoints are marked within the terminal. Arrive at the airport at least two hours before your flight for domestic flights and three hours for international flights to allow ample time for checking in, security screening, and exploring the terminal’s offerings.

Hawaiian Airlines Lost/Delayed/Damaged Baggage at Phoenix Sky Harbor Airport

If your luggage is lost, delayed, or damaged, report it immediately to Hawaiian Airlines customer service representatives located at the baggage claim area within Terminal 3. They will assist you in filing a report and initiating the resolution process. Be sure to have your boarding pass and baggage claim tags readily available, as they will be needed to file the report.

The representatives will also provide you with a reference number for tracking your claim and answer any questions you may have. Remember, promptly reporting any baggage issues is crucial for a smooth and efficient resolution.

Lounges at Hawaiian Airlines Terminal in Sky Harbor Airport

While Hawaiian Airlines doesn’t have its dedicated lounge at Phoenix Sky Harbor Airport, several exceptional options are available for passengers seeking a comfortable and elevated pre-flight experience. Here’s a breakdown of the available lounges:

The Club at PHX

Located near Gate B23, The Club at PHX offers a luxurious retreat with stunning mountain views. Passengers can unwind in plush seating, enjoy complimentary snacks and beverages (including premium drinks), utilize high-speed Wi-Fi, and access spacious workspaces. Access is available through various memberships or day passes purchased directly at the lounge.

Escape Lounge

Situated near Gate B21, the Escape Lounge provides a contemporary and stylish escape from the airport bustle. It features comfortable seating, a diverse selection of hot and cold food options, a self-service bar with alcoholic and non-alcoholic beverages, dedicated work areas, and high-speed Wi-Fi. Entry is granted through memberships, day passes purchased at the lounge, or select credit cards offering complimentary access.

Food & Dining Options at Sky Harbor Airport

Terminal 3 at Sky Harbor Airport boasts a diverse selection of restaurants and eateries catering to various tastes and budgets. From quick bites to sit-down meals, here are some options to satisfy your pre-flight hunger pangs:

Restaurant NameType of Cuisine
The Grill on the GoAmerican
Paradise Valley Burger Co.American
The Phoenix Beer CompanyAmerican
P.F. Chang’s China BistroAsian
The Habit Burger GrillBurgers

Hawaiian Airlines Services at Terminal in Phoenix Airport

Hawaiian Airlines offers a variety of services at Terminal 3 of Phoenix Airport to make your travel experience smooth and enjoyable:

  • Checked baggage service: Fees apply depending on the number and weight of your checked bags. Always check Hawaiian Airlines’ website for current baggage allowance and fees to avoid surprises at the airport.
  • Carry-on baggage allowance: Similar to checked baggage, confirm the current size and weight restrictions for carry-on luggage on Hawaiian Airlines’ website. This ensures your carry-on meets the airline’s regulations and avoids delays at security checkpoints.
  • In-flight entertainment: Enjoy a selection of movies, TV shows, and music directly on your device through Hawaiian Airlines’ streaming service. Download the necessary app beforehand and browse the available content to ensure you have options for your flight duration.
  • Seat selection: Passengers can choose their preferred seats online or at the airport during check-in, subject to availability and potential fees.
  • Special assistance: Hawaiian Airlines offers various services to assist passengers with disabilities or requiring special needs. This may include assistance with boarding, deplaning, navigating the airport, and other airport procedures. Contact Hawaiian Airlines in advance to make arrangements for any special assistance you need.
  • In-flight meals: Depending on the flight duration and destination, Hawaiian Airlines may offer complimentary meals or buy-on-board options for purchase.

Parking at Hawaiian Airlines Terminal Phoenix Airport

Phoenix Sky Harbor Airport offers several parking options to suit your needs and budget. Here’s a detailed breakdown of the parking options closest to Terminal 3, where Hawaiian Airlines primarily operates:

On-Site Parking

  • Terminal 3 Garage: This covered, multi-level garage is connected directly to Terminal 3 via a pedestrian walkway. It offers the most convenient option but comes with the highest price tag.
  • East Economy Garage A & B: Located just east of Terminal 3, these covered garages offer a more affordable alternative to the Terminal 3 Garage. You can access the terminal via the PHX Sky Train, a free and automated light rail system.
  • East Economy Lot: This uncovered lot is the most budget-friendly option at Sky Harbor. While farther away from Terminal 3 compared to other options, it’s still accessible via the PHX Sky Train.

Off-Site Parking

Several off-site parking companies offer shuttle services to and from Sky Harbor. These can be a good option if you’re looking for the most affordable parking solution and don’t mind the additional travel time. Be sure to research and compare rates and shuttle frequency beforehand.

Where Does Hawaiian Airlines Fly from Sky Harbor Airport?

Hawaiian Airlines offers flights from Sky Harbor Airport to various destinations, both domestic and international. Some popular destinations include:

Destination CityAirport Code
Honolulu, HawaiiHNL
Kahului, MauiOGG
Ontario, CAOAK
Boston, MABOS
Lihue, KauaiLIH
Kona, Hawaii (Island of Hawaii)KOA
Hilo, Hawaii (Island of Hawaii)ITO

Map of Hawaiian Airlines Terminal at Phoenix Airport

Map information about the Hawaiian Airlines Terminal at Sky Harbor Airport is important for travelers to navigate the terminal efficiently, locate amenities, and find their way to boarding gates and other facilities without confusion or delay.

Contact Hawaiian Airlines Terminal at Sky Harbor Airport

Contact information about the Hawaiian Airlines Terminal at Sky Harbor Airport is important because it provides passengers with a direct means to seek assistance, resolve issues, and obtain necessary information, ensuring a smooth and hassle-free travel experience.

  • Phone: Call Hawaiian Airlines customer service at 1-800-367-5320. This is the most direct way to connect with a representative and get assistance with your specific needs.
  • Website: Visit the Hawaiian Airlines website (https://www.hawaiianairlines.com/) and use their online chat feature to connect with a customer service representative.
  • Airport: If you are already at Phoenix Airport, you can visit the Hawaiian Airlines ticket counter located in Terminal 3.

Navigating through Hawaiian Airlines’ terminal at Sky Harbor Airport can be made easy with the information provided in this guide. Whether arriving, departing, or simply transiting through, Terminal 3 offers a range of amenities and services to ensure a pleasant travel experience for passengers.


Which terminal is Hawaiian Airlines at Sky Harbor Airport?

Hawaiian Airlines primarily operates from Terminal 3. However, always double-check your boarding pass or contact the airline for confirmation.

What is the Hawaiian Airlines arrivals terminal at Sky Harbor Airport?

You will arrive at Terminal 3 upon landing at Phoenix Airport.

What is the Hawaiian Airlines departures terminal at Sky Harbor Airport?

Departing flights will also be located in Terminal 3.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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