Hawaiian Airlines PDX Terminal – Portland Intl. Airport

Hawaiian Airlines PDX Terminal - Portland International Airport

Flying into or out of Portland International Airport (PDX) can be a seamless experience, especially when you have a clear understanding of the terminal layout and amenities available. For travelers choosing Hawaiian Airlines as their carrier, knowing which PDX Airport terminal to navigate to and what services are offered can significantly enhance their journey. In this guide, we’ll delve into the specifics of Hawaiian Airlines’ presence at PDX Airport, covering everything from arrival and departure terminals to dining options and parking facilities.

Information of Hawaiian Airlines Terminal Portland Airport (PDX)

For a quick reference, here’s a summary of key information about the Hawaiian Airlines Terminal at PDX Airport:

AirportPortland International Airport
Airport Address7000 NE Airport Way, Portland, OR 97218
Hawaiian Airlines Portland TerminalMain Terminal Concourse D
Hawaiian Airlines PDX Arrivals TerminalMain Terminal Concourse D
Hawaiian Airlines PDX Departures TerminalMain Terminal Concourse D
Check-In CountersLocated within Concourse D
Baggage ClaimLower Level Concourse D

What Terminal is Hawaiian Airlines at PDX Airport?

Hawaiian Airlines operates flights out of Concourse D at PDX Airport, conveniently located near the center of the terminal complex. This provides easy access to security checkpoints on either end, leading to Concourses B/C or D/E. Passengers arriving at Concourse D will find themselves close to baggage claim and ground transportation options.

Hawaiian Airlines Arrival Terminal at PDX Airport

Passengers arriving on Hawaiian Airlines will disembark at Main Terminal Concourse D of PDX Airport. After deplaning, follow the signs for baggage claim, which is located on the lower level of the terminal. Here, you can collect your checked luggage at the designated carousel corresponding to your flight number.

Hawaiian Airlines Departure Terminal at PDX Airport

Departing passengers flying out with Hawaiian Airlines will check in and proceed through security at the Concourse D ticketing counters and security checkpoints. Be sure to factor in recommended arrival times at the airport; 2.5 hours for international flights, 1.5 hours for Neighbor Island flights, and a minimum of 2 hours for North American departures.

Hawaiian Airlines Lost/Delayed/Damaged Baggage at PDX Airport

In case of lost, delayed, or damaged baggage, passengers should report the issue immediately to a Hawaiian Airlines representative at the designated baggage service counter within Concourse D. Do not leave the airport without filing a report, as timely notification is crucial for expediting the recovery process. The representative will assist you in filing a Property Irregularity Report (PIR), which documents the details of the incident. Be sure to retain a copy of the PIR for your records.

It’s also helpful to take pictures of the damaged baggage and its contents, if applicable. If possible, try to locate receipts for the items in your luggage, as these will help determine compensation if your belongings are lost or not recovered.

Lounges at Hawaiian Airlines Terminal in Portland Airport

While Hawaiian Airlines doesn’t maintain its dedicated lounge at PDX Airport, passengers with qualifying travel privileges can access other airline lounges located within Concourse D. Here’s a breakdown of the available options:

Alaska Airlines Board Room

This lounge is exclusive to passengers flying in First Class or Business Class on Alaska Airlines, or those holding elite status within the Mileage Plan program. Amenities typically include comfortable seating, complimentary Wi-Fi, a selection of beverages and snacks, and sometimes even light meals.

The Club at PDX

This lounge caters to a wider range of passengers. Access can be obtained through Priority Pass membership, specific airline elite status with partner airlines (including American Airlines, British Airways, and Cathay Pacific), or by purchasing a day pass directly at the lounge entrance.

Food & Dining Options at PDX Airport

Concourse D at PDX offers a variety of restaurants and food options to suit various preferences:

Restaurant/Food OutletType of Cuisine
PDX Coffee CompanyCoffee & Pastries
Deschutes BreweryPub fare & Local Craft Beer
Peet’s Coffee & TeaCoffee & Tea Beverages
Seattle’s Best CoffeeCoffee & Quick Bites
Villa Bistro & Wine BarAmerican Cuisine & Wine Bar

Hawaiian Airlines Services at Terminal in Portland Airport

Hawaiian Airlines offers various services to ensure a smooth travel experience:

  • Check-in: Passengers can utilize self-service kiosks for a faster and more convenient check-in process. Kiosks allow you to print boarding passes, confirm travel details, and potentially check-in baggage (depending on the kiosk’s capabilities).
  • Baggage Services: Airline representatives are available at the check-in counters to assist with baggage check-in, oversized or special baggage handling, and any inquiries related to checked luggage.
  • Travel Assistance: Passengers with disabilities can request assistance upon arrival at the airport. This may include help with navigating the terminal, boarding the aircraft, and claiming baggage.
  • Online Check-in: Passengers can check in for their flights online 24 hours before departure, saving time at the airport.
  • Mobile App: Download the Hawaiian Airlines app for mobile check-in, boarding pass access, flight status updates, and other travel information.
  • In-flight Services: Enjoy complimentary meals and beverages on select flights, entertainment options, and potential access to Wi-Fi (charges may apply).

Parking at Hawaiian Airlines Terminal PDX Airport

PDX Airport offers various parking options. Short-term parking is available directly across from the terminal building. Long-term parking options are situated a short distance away, with a complimentary shuttle service to the terminal.

On-Terminal Parking

  • Short-Term Parking: This is the most convenient option for quick pick-up or drop-off. It’s located directly across from the terminal building and offers hourly rates. Be prepared for higher charges compared to other options.

Off-Terminal Parking

  • Long-Term Parking: This is a more economical option for extended stays. These parking lots are situated a short distance away from the terminal and offer daily and weekly rates. A complimentary shuttle service operates continuously to transport passengers between the terminal and parking lots.
  • Economy Parking: This is the most budget-friendly option. It provides the farthest distance from the terminal but offers the lowest daily rates. Similar to long-term parking, a complimentary shuttle service is available to connect passengers to the terminal building.

Where Does Hawaiian Airlines Fly from PDX Airport?

Hawaiian Airlines operates flights from PDX Airport to various destinations, including Honolulu (HNL), Kahului (OGG), and more. Below is a summary of destinations served by Hawaiian Airlines from PDX Airport:

DestinationAirport Code
San FranciscoSFO
New YorkJFK
San DiegoSAN

Map of Hawaiian Airlines Terminal at PDX Airport

Map information about the Hawaiian Airlines Terminal at PDX Airport is crucial for travelers to navigate efficiently, find amenities, and locate their departure gates, ensuring a smooth and stress-free journey.

Contact Hawaiian Airlines Terminal at PDX Airport

Contact information about the Hawaiian Airlines Terminal at PDX Airport is important for passengers to quickly resolve any issues, seek assistance, or obtain relevant information regarding their travel plans, ensuring a smooth and hassle-free experience.

  • Phone: Call Hawaiian Airlines customer service at 1-800-367-5320. This is the most comprehensive option for any questions or concerns you may have.
  • Website: Visit the Hawaiian Airlines website (https://www.hawaiianairlines.com/) and explore the “Help Center” section. You can find answers to frequently asked questions, manage your reservation, and potentially access live chat support.
  • Social Media: Hawaiian Airlines is active on social media platforms like Twitter and Facebook. You can send them a direct message with your inquiry.

Navigating the terminal facilities and amenities offered by Hawaiian Airlines at PDX Airport can greatly enhance the overall travel experience for passengers. By familiarizing themselves with the terminal layout, dining options, and available services, travelers can streamline their journey and enjoy a stress-free trip from start to finish.


Which terminal is Hawaiian Airlines at PDX Airport? 

Main Terminal Concourse D.

What is the Hawaiian Airlines arrivals terminal at PDX Airport? 

Passengers will arrive on the ground level Main Terminal Concourse D after clearing customs and immigration.

What is the Hawaiian Airlines departures terminal at PDX Airport? 

Departing passengers will check in and board their flight at Main Terminal Concourse D.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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