Garuda Indonesia Terminal Jakarta – Soekarno Hatta Airport

Garuda Indonesia Terminal Jakarta - Soekarno Hatta Airport

Navigating through airports can be a daunting task, especially when you’re unfamiliar with the layout. For travelers flying with Garuda Indonesia from Jakarta Airport, understanding which terminal to arrive at, where to check in, and what facilities are available can make the journey smoother. In this comprehensive guide, we’ll explore all you need to know about Garuda Indonesia terminals at Jakarta Airport.

Information of Garuda Indonesia Airlines Terminal Jakarta Airport (CGK)

For a quick reference, here’s a summary of key information about the Garuda Indonesia Terminal at Jakarta Airport:

AirportSoekarno Hatta International Airport
Airport AddressPajang, Tangerang City, Banten, Indonesia
Garuda Indonesia Jakarta TerminalTerminal 3
Garuda Indonesia CGK Arrivals TerminalTerminal 3
Garuda Indonesia CGK Departures TerminalTerminal 3
Check-In CountersLocated within Terminal 3
Baggage ClaimLocated within Terminal 3

What Terminal is Garuda Indonesia at Jakarta Airport?

Garuda Indonesia operates primarily from Terminal 3 at Jakarta Airport. This modern terminal caters to both domestic and international flights, streamlining the travel experience for passengers. Terminal 3 boasts a spacious layout, equipped with state-of-the-art facilities to ensure a comfortable journey.

Garuda Indonesia Arrival Terminal at Jakarta Airport

Upon arrival at Jakarta Airport, passengers flying with Garuda Indonesia will disembark at Terminal 3. This streamlined process ensures a smooth transition, regardless of whether your flight originated domestically or internationally. Terminal 3 is specifically designed to accommodate the needs of arriving passengers, offering efficient immigration and customs clearance procedures.

Garuda Indonesia Departure Terminal at Jakarta Airport

Upon arriving at Terminal 3 for your Garuda Indonesia departure, you’ll be greeted by a streamlined process. Dedicated check-in counters ensure a swift transition, while efficient baggage handling takes care of your luggage. Information screens throughout the terminal display real-time flight updates, keeping you informed.

Garuda Indonesia Lost/Delayed/Damaged Baggage at Jakarta Airport

Garuda Indonesia understands the stress of encountering lost, delayed, or damaged baggage. To ensure a swift resolution, the airline has established dedicated baggage handling services conveniently located within Terminal 3 at Jakarta Airport. Passengers experiencing such concerns can directly approach the Garuda Indonesia Lost & Found counter situated in the arrival hall.

Here, trained staff will be readily available to assist you in filing a report and initiating the tracing process. Remember to carry relevant documentation like your boarding pass and baggage tags to expedite the process.

Lounges at Garuda Indonesia Terminal in CGK Airport

While navigating the bustling Jakarta Airport, passengers seeking a tranquil sanctuary before their flight can find refuge in the exclusive havens offered by Garuda Indonesia. Terminal 3 houses three distinct lounges, each catering to a specific category of traveler:

Garuda Indonesia Executive Lounge

Epitomizing comfort and unparalleled service, the Executive Lounge caters to passengers flying in First Class or holding Garuda Indonesia’s Platinum frequent flyer status. Imagine sinking into plush armchairs while indulging in a delectable spread of international cuisine and refreshing beverages. Business facilities like high-speed Wi-Fi, workstations, and printing services ensure you can stay productive even while unwinding.

Garuda Indonesia Business Class Lounge

Designed for the discerning business traveler, this lounge offers a dedicated space to seamlessly blend work and relaxation. Unwind in a comfortable setting and savor a selection of complimentary hot and cold food items, alongside a wide array of beverages. Stay connected with the world through complimentary Wi-Fi and utilize the workstations to catch up on last-minute tasks before your flight.

Food & Dining Options at Jakarta Airport

Jakarta Airport’s Terminal 3 boasts a diverse range of dining options to cater to every palate. From local Indonesian cuisine to international fast-food chains, passengers flying with Garuda Indonesia can indulge in a variety of culinary delights.

Restaurant NameCuisine
StarbucksCoffee and pastries
Burger KingFast food
PAUL Bakery & RestaurantFrench bakery and casual dining
The Coffee Bean & Tea LeafCoffee and tea beverages
Warung Lele LelaIndonesian cuisine

Garuda Indonesia Services at Terminal in Jakarta Airport

Garuda Indonesia offers various services at their designated terminal (Terminal 3) in CGK Airport to enhance your travel experience. Here’s a breakdown:

  • Check-in Counters: Dedicated counters specifically for Garuda Indonesia passengers, allowing for a smoother check-in process.
  • Baggage Handling: Efficient staff ensures your luggage is handled securely throughout your travel.
  • Flight Information: Real-time flight status updates are displayed conveniently throughout the terminal, keeping you informed about your flight.
  • Customer Service: Garuda Indonesia representatives are available to address any questions or concerns you may have during your time at the airport.
  • Special Services:
    • SkyPriority: This service prioritizes check-in, baggage handling, and boarding for passengers holding GarudaMiles Platinum membership or flying in First or Business Class.
    • Special Assistance: Passengers requiring wheelchairs, medical attention, or assistance with young children can request aid from airport staff.

Parking at Garuda Indonesia Terminal Jakarta Airport

While Garuda Indonesia itself doesn’t directly manage parking facilities, passengers flying with them can utilize the extensive parking options available at Soekarno-Hatta International Airport (CGK) near Terminal 3. Here’s a breakdown of the different parking types:

Short-Term Parking

  • Ideal for quick drop-offs, pick-ups, or short visits.
  • Located conveniently close to the terminal building.
  • Payment is typically per hour, with higher rates compared to long-term options.

Long-Term Parking

  • Suitable for extended stays when flying out of Jakarta.
  • Located at a slight distance from the terminal, often requiring a shuttle service to reach the check-in area.
  • Offers more affordable rates than short-term parking, with daily or weekly packages available.

Valet Parking

  • Provides a premium service for ultimate convenience.
  • Passengers simply drop off their cars at a designated valet zone near the terminal.
  • The valet staff parks the car in a secure area and retrieves it upon request.
  • Offers the highest rates compared to other options.

Where Does Garuda Indonesia Fly from Jakarta Airport?

Garuda Indonesia operates flights to various domestic and international destinations from Jakarta Airport.

DestinationAirport Code

Map of Garuda Indonesia Terminal at Jakarta Airport

Mapping information about the Garuda Indonesia Terminal at CGK Airport is crucial for travelers to navigate efficiently, locate facilities, and minimize confusion, ensuring a smoother travel experience.

Contact Garuda Indonesia Terminal at Jakarta Airport

Contact information for the Garuda Indonesia Terminal at Jakarta Airport is crucial for passengers to quickly access assistance, resolve issues, and obtain information regarding their flights, ensuring a seamless travel experience.

Here are the appropriate ways to reach Garuda Indonesia for assistance:

  • Garuda Indonesia Call Center: +62 804 180 7807 (This number caters to general inquiries and can connect you to the relevant department.)
  • Garuda Indonesia Website: (The website offers various options for contacting customer support, including online chat and email.)
  • Social Media: Garuda Indonesia maintains a presence on various social media platforms like Twitter and Facebook. You can send them a direct message for assistance.

Navigating the Garuda Indonesia Terminal at Jakarta Airport doesn’t have to be overwhelming. With this guide, passengers can embark on their journey with confidence, knowing where to go and what to expect at Terminal 3. Whether you’re arriving or departing, Garuda Indonesia strives to provide passengers with a seamless travel experience from start to finish.


Which terminal is Garuda Indonesia at Jakarta Airport?

Garuda Indonesia primarily operates from Terminal 3 at Jakarta Airport.

What is the Garuda Indonesia arrivals terminal at Jakarta Airport?

The arrivals terminal for Garuda Indonesia flights at CGK Airport is also Terminal 3.

What is the Garuda Indonesia departures terminal at CGK Airport?

Similarly, the departures terminal for Garuda Indonesia flights at CGK Airport is Terminal 3.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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