Etihad Airways Terminal at Madrid Barajas Airport (MAD)

Etihad Airways Terminal Madrid Barajas Airport

Madrid Airport, bustling with activity and serving as a gateway to Spain’s vibrant capital, hosts numerous airlines, each with its own designated terminals. For travelers flying with Etihad Airways, ensuring familiarity with the airport’s layout can significantly streamline the journey. In this comprehensive guide, we delve into the specifics of Etihad Airways’ terminal at Madrid Airport, covering everything from arrival and departure terminals to amenities, services, and more.

Information of Etihad Airways Terminal Madrid Barajas Airport (MAD)

For a quick reference, here’s a summary of key information about the Etihad Airways Terminal at Madrid Barajas Airport:

AirportAdolfo Suárez Madrid–Barajas Airport
Airport AddressAv de la Hispanidad, s/n, 28042 Madrid, Spain
Etihad Airways Madrid TerminalTerminal 4
Etihad Airways MAD Arrivals TerminalTerminal 4
Etihad Airways MAD Departures TerminalTerminal 4
Check-in Counters229 – 235 (subject to change)
Etihad Airways Information DeskT4, Level 2 (Departures), desks 720-728

What Terminal is Etihad Airways at Madrid Airport?

Etihad Airways operates from Terminal 4 (T4) at Madrid Airport. This modern terminal, renowned for its architectural brilliance and efficiency, caters to a multitude of international airlines, offering passengers a seamless travel experience.

Etihad Airways Arrival Terminal at Madrid Airport

Upon arrival at Madrid Airport, passengers flying with Etihad Airways will disembark at Terminal 4. This state-of-the-art facility ensures swift immigration and baggage claim procedures, allowing travelers to transition smoothly into their Spanish adventures.

Etihad Airways Departure Terminal at Madrid Airport

Departing passengers will also utilize Terminal 4 for their Etihad Airways flights from MAD Airport. With its array of amenities and services, T4 provides travelers with ample opportunities for relaxation and indulgence before boarding their flights.

Etihad Airways Lost/Delayed/Damaged Baggage at MAD Airport Terminal

If you experience lost, delayed, or damaged baggage, head to the Groundforce office located in Terminal 1, Level 0 (P0), baggage reclaim hall 1. While there, be prepared to file a report with the Groundforce staff, providing details about your baggage, including its description, airline, and flight information.

They will guide you through the process and provide further assistance, such as initiating a tracing procedure to locate your belongings. Remember, acting promptly increases the chances of recovering your luggage. Keep all relevant documents handy, such as your boarding pass and baggage tags, as they are crucial for filing the report.

Lounges at Etihad Airways Terminal in MAD Airport

Etihad Airways does not operate its dedicated lounge at Madrid Airport. However, various airport lounges are available depending on your travel class and airline status. Here are a few examples:

Iberia Premium Lounge (Terminal 4S)

This lounge offers a luxurious experience with comfortable seating, a wide selection of food and beverages, workspaces, and relaxation areas. Access is granted to passengers holding oneworld Emerald or Sapphire status or by purchasing a day pass.

Puerta de Alcalá VIP Lounge (Terminal 4)

This lounge provides a comfortable space to relax before your flight, with complimentary Wi-Fi, refreshments, and a selection of newspapers and magazines. Access is granted to passengers with Priority Pass membership, select airline status, or by purchasing a day pass.

Food & Dining Options at Madrid Airport

Terminal 4 at Madrid Airport offers a diverse range of dining options, catering to various taste buds and budgets. You’ll find restaurants, cafes, and fast-food outlets spread across the terminal. Here’s a quick glimpse:

StarbucksCoffee & Snacks
La NonnaItalian
Burger KingFast Food
RodillaSpanish Tapas
Jamie Oliver KitchenInternational

Etihad Airways Services at Terminal in MAD Airport

Etihad Airways aims to provide a smooth and comfortable experience for its passengers. Some services offered at the terminal include:

  • Online check-in and mobile boarding passes: Passengers can save time by checking in online and downloading their boarding passes onto their mobile devices.
  • Self-service check-in kiosks: These kiosks allow passengers to check in, print their boarding passes, and select their seats independently.
  • Baggage check-in and drop-off: Dedicated counters are available for passengers to check in their luggage and receive baggage tags.
  • Assistance for passengers with disabilities: The airport and airline offer various services to assist passengers with disabilities, including dedicated elevators, ramps, and trained personnel to assist.
  • Lost and Found: Passengers can report lost items and inquire about found items at designated locations within the airport.
  • Foreign currency exchange: Currency exchange services are available at various locations throughout the terminal.
  • Information desk: The Etihad Airways information desk can answer any questions you may have about your flight or the airport.

Parking at Etihad Airways Terminal Madrid Airport

The airport offers various parking options for short and long-term stays. You have the option of booking parking online in advance or paying upon arrival. Specific information and rates can be found on the airport’s official website.

Short-term parking

Ideal for dropping off passengers or pick-ups. Short-term parking is available in car parks P1, P2, and Express. Rates usually increase progressively with each hour.

Long-term parking

Perfect for longer stays during your trip. Long-term parking is available in car park P4, offering more affordable rates compared to short-term options.

Where Does Etihad Airways Fly from Madrid Airport?

Etihad Airways offers flights to various destinations from Madrid Airport. Here are some popular routes:

Abu DhabiUnited Arab Emirates
San FranciscoUSA
New York CityUSA

Map of Etihad Airways Terminal at Madrid Airport

Having map information about the Etihad Airways Terminal at Madrid Airport is crucial as it helps passengers navigate the airport efficiently, and locate amenities, boarding gates, and lounges, ultimately saving time and reducing stress during travel.

Contact Etihad Airways Terminal at Madrid Airport

Contact information for the Etihad Airways Terminal at Madrid Airport is crucial for passengers to quickly access assistance, resolve issues, or inquire about their flights, ensuring a smooth and stress-free travel experience.

With this guide, navigating Etihad Airways’ terminal at Madrid Airport becomes a breeze. From arrival to departure, passengers can make the most of their travel experience, enjoying top-notch amenities and services every step of the way.


Q: Which terminal is Etihad Airways at Madrid Airport?

A: Etihad Airways operates exclusively from Terminal 4 at Madrid-Barajas Adolfo Suárez Airport (MAD).

Q: What is the Etihad Airways arrivals terminal at Madrid Airport?

A: Upon arrival, head to Terminal 4, Level 0 (P0) for baggage reclaim and customs clearance.

Q: What is the Etihad Airways departures terminal at Madrid Airport?

A: For departures, head to Terminal 4, Level 2 (P2). Check-in counters are typically located between desks 229 and 235, though this may vary.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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