Azul Airlines Terminal at Viracopos International Airport (VCP)

Azul Airlines Terminal Viracopos International Airport (VCP)

When traveling, knowing your way around the airport can make the journey smoother and more enjoyable. For passengers flying with Azul Airlines through Viracopos Airport, understanding which terminal to navigate through is essential for a hassle-free experience. In this comprehensive guide, we will explore everything you need to know about Azul Airlines operations at Viracopos Airport, from arrival and departure procedures to amenities and services available.

Information of Azul Airlines Terminal Viracopos Airport (VCP)

For a quick reference, here’s a summary of key information about the Azul Airlines Terminal at Viracopos Airport:

AddressAv. Brigadeiro Faria Lima, s/n – Viracopos, Campinas – SP, 13070-150, Brazil
Check-in countersRows A and B
Baggage claimCarousels 1-10
Contact phone number+55 11 4003 1118

What Terminal is Azul Airlines at Viracopos Airport?

All your Azul flights, both arriving and departing, will be handled at Terminal 1 at Viracopos Airport. This modern facility boasts ample space, user-friendly amenities, and a focus on passenger comfort.

Azul Airlines Arrival Terminal at Viracopos Airport

Upon arrival at Viracopos Airport, passengers flying with Azul Airlines will disembark at Terminal 1. This terminal is equipped with modern facilities to ensure a seamless arrival experience.

Azul Airlines Departure Terminal at Viracopos Airport

For departures, passengers are advised to check in at Terminal 1 of Viracopos Airport. The departure area offers various amenities and services to cater to travelers’ needs before boarding their flights.

Azul Airlines Lost/Delayed/Damaged Baggage at Viracopos Airport

In case of lost, delayed, or damaged baggage, proceed to the Azul Baggage Services counter located near the baggage claim area in Terminal 1. Remember to have your baggage claim tag and flight information readily available.

Additional ways to report issues:

  • Report online: Visit the Azul website ( and access the “Manage My Booking” section. Here, you can report the issue and track the status of your claim electronically.
  • Azul Mobile App: Download and use the Azul mobile app to file a report directly from your smartphone. The app also allows you to track the progress of your claim in real time.
  • Phone: For immediate assistance, call the Azul Baggage Services hotline at +55 11 4003 1118 and speak with a representative. They can guide you through the reporting process and answer any questions you may have.

Lounges at Azul Airlines Terminal in Viracopos Airport

Viracopos International Airport offers several lounges for Azul passengers seeking a comfortable and relaxing pre-flight experience. Here’s a breakdown of your options:

Lounge Azul

This is a shared lounge accessible to passengers with specific boarding passes, Priority Pass membership, or payment at the door. Located on the mezzanine level after security and passport control in the international departures area, it offers:

  • Food and drinks: Enjoy a selection of hot and cold dishes, snacks, and beverages (including complimentary beer and wine).
  • Amenities: Relax in comfortable seating with Wi-Fi access, newspapers, and magazines.
  • Showers: Freshen up before your flight with access to private showers.
  • Children’s play area: Keep little ones entertained in a dedicated play space.

Bossa Nova Premium Lounge

This premium lounge offers a more exclusive experience with dedicated spaces for relaxation and work. Access is available through Priority Pass membership or payment at the door. Here’s what you can expect:

  • Gourmet food and drinks: Indulge in a wider selection of high-quality food and beverages, including premium wines and spirits.
  • Enhanced amenities: Enjoy comfortable seating with power outlets, Wi-Fi, newspapers, and magazines.
  • Meeting rooms: Conduct business meetings in private, soundproofed rooms.
  • Relaxation area: Unwind in a dedicated space with comfortable loungers and calming music.

Food & Dining Options at Viracopos Airport

Terminal 1 boasts a diverse range of dining options to cater to various tastes and budgets:

Restaurant NameType of Cuisine
The Burger JointBurgers, American
Outback SteakhouseSteakhouse, American
Empório MineiroBrazilian
Jamie Oliver KitchenItalian, Mediterranean
StarbucksCoffee, Snacks

Azul Airlines Services at Terminal in Viracopos Airport

Azul Airlines goes beyond just flights to offer a range of services at Viracopos Airport Terminal 1, making your travel experience convenient and stress-free. Here’s a breakdown:

  • Check-in kiosks: Skip the queue and check in quickly using the self-service kiosks available in Rows A and B.
  • Baggage drop-off: Conveniently drop off your checked baggage at designated counters, avoiding long lines.
  • Boarding pass printing: Print your boarding pass at the kiosks or designated counters if you checked in online.
  • Information desks: Multilingual staff are available to answer questions, assist with flight changes, and provide general travel information.
  • Special needs assistance: Azul offers assistance to passengers with disabilities or special needs. Contact them in advance or inform the staff upon arrival.
  • Lost and Found: Report lost items at the Azul Baggage Services counter near baggage claim.
  • ATMs: Access cash for your travel expenses through conveniently located ATMs.
  • Duty-free shopping: Indulge in tax-free shopping at various stores offering a wide range of products.
  • Free Wi-Fi: Stay connected throughout the terminal with free Wi-Fi access.
  • Meeting rooms: Rent meeting rooms for business needs or private gatherings.
  • Showers: Freshen up before your flight with shower facilities available for a fee.
  • Mobile app: Download the Azul mobile app for check-in, boarding pass access, flight tracking, and more.

Parking at Azul Airlines Terminal Viracopos Airport

Several parking options are available at Viracopos Airport, including short-term, long-term, and valet parking. You can find more information and pre-book parking online on the airport’s website.

Short-Term Parking

Ideal for quick drop-offs, pickups, or layovers, short-term parking is available in designated areas close to the terminals. Rates are typically higher than long-term options, but the convenience is unmatched.

Long-Term Parking

For extended stays, long-term parking offers affordable rates and ample space. Most long-term lots are located slightly further from the terminals, but shuttles are readily available for a seamless transfer.

Valet Parking

For the ultimate convenience, opt for valet parking. Attendants will park your car for you and retrieve it upon your return. This service typically comes at a premium, but it can be a lifesaver for busy travelers.

Where Does Azul Airlines Fly from Viracopos Airport?

Azul offers an extensive network of domestic and international flights from Viracopos Airport. Here’s a glimpse:

São Paulo (Congonhas)Domestic
Rio de Janeiro (Santos Dumont)Domestic
Fort LauderdaleInternational
Buenos AiresInternational

Map of Azul Airlines Terminal at Viracopos Airport

Map information about the Azul Airlines Terminal at Viracopos Airport is important as it helps passengers navigate the terminals efficiently, locate key facilities, and minimize stress during their travel experience.

Contact Azul Airlines Terminal at Viracopos Airport

Contact information about the Azul Airlines Terminal at Viracopos Airport is important for passengers because it provides them with a direct point of contact for inquiries, assistance, and resolving any issues or concerns they may have regarding their travel experience.


  • Visit the Azul Airlines website:
  • Click on “Atendimento” (English: Service) at the top of the page.
  • Select “Fale Conosco” (English: Contact Us).
  • Choose the phone number, online chat, or email option that best suits your needs.

Mobile App:

  • Download the Azul Airlines app for iOS or Android.
  • In the app, go to “Menu” and select “Atendimento” (English: Service).
  • Choose the option to call, chat, or send an email.


  • You can reach Azul Airlines customer service at +55 11 4003 1118.
  • Be aware that wait times can be long, especially during peak hours.

With this comprehensive guide in hand, you’re well-equipped to navigate your Azul Airlines journey at Viracopos International Airport with ease. From arrival procedures to departure formalities, lounge options to dining choices, and parking information to flight destinations, this resource equips you with all the essential details.


Which terminal is Azul Airlines at Viracopos Airport?

Azul Airlines operates exclusively from Terminal 1 at Viracopos Airport.

What is the Azul Airlines arrivals terminal at Viracopos Airport?

All Azul Airlines arrivals are handled at Terminal 1.

What is the Azul Airlines departures terminal at Viracopos Airport?

All Azul Airlines departures also take place from Terminal 1.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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