Azul Airlines Terminal GRU – Guarulhos Intl. Airport

Azul Airlines Terminal GRU - Guarulhos International Airport

São Paulo’s Guarulhos Airport, a bustling hub for travelers across the globe, serves as the primary gateway for Azul Brazilian Airlines. Whether you’re embarking on a new adventure or returning home, navigating a large airport can be overwhelming. This comprehensive guide aims to ease your journey, providing all the essential information you need about Azul Airlines’ terminal, services, and amenities at Guarulhos Airport.

Information of Azul Airlines Terminal Guarulhos Airport (GRU)

For a quick reference, here’s a summary of key information about the Azul Airlines Terminal at Guarulhos Airport:

TerminalTerminal 1
Check-in AreaA
Gates101 to 109
Baggage ClaimFollow signage for your specific flight
Customs and ImmigrationUpon arrival

What Terminal is Azul Airlines at Guarulhos Airport?

Azul Airlines operates exclusively from Terminal 1 at Guarulhos Airport. This modern terminal boasts a spacious layout, efficient check-in counters, and a variety of shops and restaurants to cater to your needs.

Azul Airlines Arrival Terminal at Guarulhos Airport

Disembarking your Azul flight? After claiming your baggage at the designated carousel, follow the signs for immigration and customs. Once cleared, proceed to the arrivals hall, where you’ll find transportation options like taxis, rideshares, and public buses.

Azul Airlines Departure Terminal at Guarulhos Airport

Ready to take flight? Check-in for your Azul departure is located at Terminal 1. Look for the airline’s designated counters, equipped with self-service kiosks for a quicker experience. After completing check-in and security checks, head to your designated gate, conveniently displayed on information boards throughout the terminal. Relax and enjoy the pre-departure amenities before boarding your Azul flight.

Azul Airlines Lost/Delayed/Damaged Baggage at Guarulhos Airport

In case of lost, delayed, or damaged luggage, head to the Azul Airlines Baggage Claim Service desk located in the arrivals hall of Terminal 1. Remember to keep your boarding pass and baggage claim tag handy, as they will be essential for filing a report. Don’t hesitate to seek assistance from Azul’s friendly staff, who will guide you through the process step-by-step.

Additionally, they will initiate the recovery process, keeping you updated on the status of your luggage and providing you with a reference number for tracking purposes. Remember, the sooner you report the issue, the higher the chances of a swift and successful resolution.

Lounges at Azul Airlines Terminal in Guarulhos Airport

While Azul Airlines doesn’t have its dedicated lounge at Guarulhos Airport, several independent lounges offer premium services:

  • Smiles Lounge: Located in the international arrivals area, this lounge provides comfortable seating, food and beverage options, showers, and Wi-Fi.
  • Bovespa VIP Club: Situated in the domestic departures area, this lounge offers a relaxing atmosphere with complimentary snacks, drinks, Wi-Fi, and business facilities.
  • Priority Pass Lounges: Various lounges within the airport accept Priority Pass membership, offering similar amenities to the above.

Food & Dining Options at Guarulhos Airport

Terminal 1 at Guarulhos Airport boasts a diverse range of dining options to satisfy your pre-flight cravings or post-flight hunger. From grab-and-go cafes to sit-down restaurants, explore:

Restaurant NameCuisineLocation
The FiftiesAmerican DinerLandside, Departure Level
Madero SteakhouseBrazilian SteakhouseLandside, Departure Level
StarbucksCoffee & SnacksLandside & Airside
Burger KingFast FoodLandside & Airside
Açaí ConceptBrazilian Acai BowlsAirside
Vino & PastaItalianAirside

Azul Airlines Services at Terminal in Guarulhos Airport

Azul Airlines offers various services at Terminal 1 to enhance your travel experience:

  • Priority Boarding: Purchase priority boarding for quicker access to the aircraft.
  • Seat Selection: Choose your preferred seat in advance for added comfort.
  • Baggage Allowance: Check your baggage allowance and pre-pay for additional baggage, if needed.
  • In-flight Entertainment: Enjoy movies, music, and TV shows on select flights.
  • Wi-Fi: Purchase access to stay connected throughout your journey.

Parking at Azul Airlines Terminal Guarulhos Airport

Whether you’re dashing off for a quick pick-up or embarking on an extended adventure, finding the right parking option at Guarulhos Airport is crucial. Terminal 1 caters to diverse needs with its selection of parking solutions. Let’s explore each option to help you make an informed decision:

Short-Term Parking

Perfect for quick drop-offs or arrivals, short-term parking offers proximity and convenience. These lots are ideal for picking up arriving passengers or greeting loved ones before their departure. Rates are typically higher than long-term parking, reflecting the shorter duration.

Long-Term Parking

Planning a longer trip? Opt for long-term parking for a more economical option. These lots offer ample space and are located slightly further from the terminal but remain within walking distance. If you’re anticipating a longer stay, whether for business or leisure, long-term parking provides peace of mind and cost-effectiveness.

Valet Parking

Craving a touch of luxury and convenience? Valet parking takes the hassle out of parking. Simply hand over your keys to the professional attendants and relax while they handle the rest. This option is ideal for time-pressed travelers or those seeking a stress-free airport experience. Look for the designated “Valet Parking” area or follow the signs upon arrival.

Where Does Azul Airlines Fly from Guarulhos Airport?

Azul Airlines connects Guarulhos Airport to a vast network of destinations within Brazil and beyond. Check their website for the latest route information.

Rio de JaneiroDomestic
Fort LauderdaleInternational

Map of Azul Airlines Terminal at Guarulhos Airport

Map information about the Azul Airlines Terminal at Guarulhos Airport is important for passengers to navigate the terminal efficiently, locate amenities, and reach their departure gates on time, enhancing their overall travel experience.

Contact Azul Airlines Terminal at Guarulhos Airport

Contact information for Azul Airlines Terminal at Guarulhos Airport is crucial for passengers to quickly resolve issues, seek assistance, and obtain relevant information, ensuring a smooth travel experience.

  • Website:
  • Phone: +55 11 4003 1118 (Brazil)
  • Social Media: Twitter (@voeazul), Facebook (@azul.companhia.aerea)
  • Airport Information Desk: Located in Terminal 1

Navigating Guarulhos Airport with Azul Airlines can be stress-free with this comprehensive guide. Remember, Terminal 1 is your go-to for all Azul-related needs. Utilize the provided information and don’t hesitate to reach out to Azul’s helpful staff for assistance. Enjoy your smooth and enriching journey with Azul Airlines.


Which terminal is Azul Airlines at Guarulhos Airport?

Azul Airlines operates solely from Terminal 1 at Guarulhos Airport.

What is the Azul Airlines arrivals terminal at Guarulhos Airport?

Both arrivals and departures for Azul Airlines take place at Terminal 1.

What is the Azul Airlines departures terminal at GRU Airport?

Azul Airlines utilizes Terminal 1 for both arrivals and departures.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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