Ana Airlines Jakarta Terminal – Soekarno–Hatta Intl. Airport (CGK)

Ana Airlines Jakarta Terminal - Soekarno–Hatta Intl. Airport (CGK)

Flying with ANA Airlines through Soekarno-Hatta International Airport (CGK) in Jakarta can be a whirlwind of emotions. Excitement for your journey mixes with the apprehension of navigating a bustling airport, especially if you’re unfamiliar with the Ana Airlines Jakarta Terminal. But fear not, intrepid traveler!

This guide will be your compass, effortlessly guiding you through the labyrinthine halls of Terminal 3, ensuring a smooth and stress-free experience as you embark on your adventure with ANA Airlines.

What Terminal is Ana Airlines at Jakarta Airport?

ANA Airlines primarily operates from Terminal 3 at Soekarno-Hatta International Airport for both domestic and international flights. So, breathe easy and head straight to Terminal 3 if you’re flying with ANA!

Ana Airlines Arrival Terminal at Jakarta Airport

Upon arrival at Terminal 3, all passengers, regardless of domestic or international flights, will disembark and proceed to the arrival lobby on the First Floor. Baggage claim carousels are also located on the First Floor.

Ana Airlines Departure Terminal at Jakarta Airport

Similarly, all ANA flights, both domestic and international, depart from Terminal 3. Check-in counters are located on the Second Floor. Gates for domestic flights are primarily located on the Third Floor, with some on the Fourth Floor. International flights depart from various gates throughout the terminal, so check your boarding pass for specific directions.

Information of Ana Airlines Terminal Jakarta Airport:

FeatureDomestic & International
Arrival LobbyFirst Floor
Baggage ClaimFirst Floor
Check-in CountersSecond Floor
GatesThird & Fourth Floors (Domestic)

Ana Airlines Lost/Delayed/Damaged Baggage at Jakarta Airport

Misplaced luggage can cast a shadow on any journey, but fret not, fellow travelers! Ana Airlines offers comprehensive support for lost, delayed, or damaged baggage at Soekarno-Hatta International Airport (CGK) in Jakarta. Here’s how to navigate the situation with ease:

Lost Luggage:

  • Report it immediately: Head to the ANA Baggage Service counter located on the First Floor of Terminal 3. They’ll file a report and initiate a search for your missing belongings.
  • Provide details: Be as specific as possible about your luggage, including its description, color, brand, and any identifying marks. Having photos can also be helpful.
  • Track your progress: Ask for a Lost Baggage Report and follow up with the ANA Baggage Service for updates. You can also track your luggage online using the ANA website or app.

Delayed Luggage:

  • Wait patiently: Upon arrival at CGK, wait at the designated baggage claim carousel for your flight. Some delays can occur, so allow some extra time before reporting your luggage as delayed.
  • Contact ANA Baggage Service: If your luggage doesn’t arrive within a reasonable timeframe, report it to the ANA Baggage Service counter as mentioned above. They’ll provide further instructions and track your delayed luggage.

Damaged Luggage:

  • Report it upon arrival: Before leaving the baggage claim area, inspect your luggage for any damage. If you find any, report it immediately to the ANA Baggage Service counter.
  • Document the damage: Take photos of the damage and keep any receipts for repairs you might need.
  • File a claim: The ANA Baggage Service will assist you in filing a compensation claim.

Lounges at Ana Airlines Terminal in Jakarta Airport

Soaring through the sky with Ana Airlines is just the beginning of your luxurious travel experience. At Terminal 3 in Jakarta Airport, escape the pre-flight bustle and unwind in one of their three exclusive lounges, designed to pamper and rejuvenate even the most seasoned traveler.

  • ANA SUITE LOUNGE: Offers a luxurious experience with premium dining, private workspaces, and panoramic views.
  • ANA BUSINESS LOUNGE: Provides a comfortable space to relax with food and beverage options, showers, and Wi-Fi.
  • ANA STAR ALLIANCE LOUNGE: Accessible to members of Star Alliance Airlines, offering a variety of amenities and services.

Food & Dining Options at Jakarta Airport

Whether you’re craving familiar comfort food or a taste of Indonesian adventure, Jakarta Airport’s Terminal 3 has something to tantalize your taste buds. From quick bites to sit-down feasts, you’ll find a diverse array of restaurants, cafes, and food stalls waiting to fuel your journey.

Here’s a glimpse into the delicious world awaiting you:

Warung Lele Mbak PriIndonesian (spicy catfish & sambal)Ground Floor, Gate 14
Sushi TeiJapanese (fresh sushi & seafood)First Floor, Concourse C
StarbucksCoffee & pastriesVarious locations throughout terminal
YoshinoyaJapanese fast food (gyudon & bowls)First Floor, Food Court
Imperial Kitchen & DimsumChinese & IndonesianInner Garden Area, Departures Terminal 2
KFCAmerican fast food (fried chicken & combos)Terminal 2F Soekarno Hatta Airport
A&WAmerican fast food (burgers & root beer)Terminal 2E
Streats RestaurantAsian Fusion (noodles & rice dishes)Soekarno-Hatta Intl Airport Food Cetera
Bakso AfungIndonesian (meatball soup)Soekarno-Hatta Intl Airport Food Cetera
Great Indonesia Resto & CafeIndonesian (traditional dishes)Soekarno-Hatta Intl Airport Food Cetera

Parking at Ana Airlines Terminal Jakarta Airport

Planning your flight with ANA Airlines at Jakarta Airport is just the first step – figuring out parking shouldn’t add to your travel stress. Terminal 3 offers a range of convenient parking options, whether you’re dropping off for a quick flight or leaving your car for an extended journey.

Choose Your Spot:

  • Short-Term Parking: Need a speedy drop-off or pick-up? Head to the short-term parking lot directly opposite Terminal 3. It’s perfect for quick visits and offers easy access to the arrivals and departures halls.
  • Long-Term Parking: Planning a longer adventure? Opt for the multi-story long-term parking lot, conveniently connected to Terminal 3 via covered walkways. Choose from covered or open-air parking, depending on your preference and budget.

Where Does Ana Airlines Fly from Jakarta Airport?

ANA Airlines offers a wide network of domestic and international destinations from CGK.

Bali (Ngurah Rai)IndonesiaDomestic
Bangkok (Suvarnabhumi)ThailandInternational
Da NangVietnamInternational
Hong KongChinaInternational
Ho Chi Minh CityVietnamInternational
Kuala LumpurMalaysiaInternational
London (Heathrow)United KingdomInternational
New York (JFK)United StatesInternational
Osaka (Kansai)JapanInternational
San FranciscoUnited StatesInternational
Tokyo (Haneda)JapanInternational
Tokyo (Narita)JapanInternational

Google Map of Ana Airlines Terminal at Jakarta Airport

Here is the Map of the ANA Airlines Terminal at Jakarta Airport:

Contact Ana Airlines at Jakarta Airport

  • Domestic Flight Information: +62 21 2191 1070
  • International Flight Information: +62 21 2191 1070
  • Lost & Found: +62 21 5500 000

With this comprehensive guide in hand, navigating Soekarno-Hatta with ANA Airlines will be a breeze. From arrivals and departures to lounges and dining options, we’ve covered everything you need to know for a smooth and enjoyable travel experience. So, relax, sit back, and enjoy your flight with ANA Airlines!


Which terminal is Ana Airlines in Jakarta?

Ana Airlines primarily operates from Terminal 3 at Soekarno-Hatta International Airport (CGK) in Jakarta. This applies to both domestic and international flights.

What is the Ana Airlines arrivals terminal at Jakarta Airport?

Regardless of whether your flight is domestic or international, you will arrive at the first-floor arrival lobby in Terminal 3 upon landing at Jakarta Airport.

What is the Ana Airlines departures terminal at Jakarta Airport?

Similar to arrivals, all ANA flights, both domestic and international, depart from Terminal 3.

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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