Air New Zealand LHR Terminal – London Heathrow Airport

Air New Zealand LHR Terminal - London Heathrow Airport

Landing at London Heathrow Airport (LHR) for your Air New Zealand adventure? Breathe easy, navigating the bustling hub is a breeze with this guide. Forget the confusion – we’ll equip you with all the essential information to conquer the “Air New Zealand Heathrow terminal” with confidence, ensuring a smooth and stress-free journey.

Information on Air New Zealand Terminal at London Heathrow Airport (LHR)

Airport NameLondon Heathrow Airport
Airport CodeLHR
AddressLongford TW6 1AP, United Kingdom
Air New Zealand Heathrow TerminalTerminal 2
Arrival TerminalTerminal 2
Departure TerminalTerminal 2
Social Links
Phone Number+44 (0)20 8746 6700

What Terminal is Air New Zealand at Heathrow Airport?

Remember, Air New Zealand operates exclusively from Terminal 2 at Heathrow Airport. So, regardless of arrival or departure, Terminal 2 is your one-stop shop for a seamless Air New Zealand experience.

Air New Zealand Arrival Terminal at Heathrow Airport

Rest assured, all Air New Zealand flights arrive at Terminal 2 at Heathrow Airport. So, follow the arrival signs directly after disembarking, and keep an eye out for Carousel 4 or 5 to reclaim your trusty travel companion – your luggage.

Air New Zealand Departure Terminal at Heathrow Airpor

Departures for all Air New Zealand flights also take place in Terminal 1. Check your boarding pass or flight status screens for your specific departure gate. Remember, both domestic and international Air New Zealand flights operate from the same terminal at Heathrow.

Air New Zealand check-in counters are situated within Terminal 1. Look for signage directing you to the appropriate counters based on your destination and fare class.

Lounges at Air New Zealand Terminal in Heathrow Airport

Whether you’re seeking a haven of peace before your flight or a space to work productively, Air New Zealand’s Heathrow Terminal offers a range of lounges to cater to your needs:

  • Air New Zealand Koru Lounge: Exclusive to Koru Club members and premium cabin passengers, indulge in complimentary food, drinks, Wi-Fi, and comfortable seating.
  • Various Pay-per-Use Lounges: Options like Plaza Premium Lounge, The Club at Heathrow, and No1 Traveller Lounge offer diverse amenities like showers, business facilities, and a la carte dining (charges apply), accessible regardless of airline or class of service.

Remember, lounge access and offerings may vary. Check with Air New Zealand or the lounge directly for the latest information and eligibility requirements.

Food & Dining Options at London Heathrow Airport (LHR)

From grab-and-go bites to sit-down feasts, Heathrow Airport offers a diverse culinary landscape to satisfy every palate. Whether you’re craving international flavors, familiar comfort food, or a quick coffee fix, you’ll find the perfect spot to refuel before your flight.

Indulge in culinary delights with these diverse options in Terminal 2:

Restaurant NameCuisineHighlights
Shake ShackBurgersMouthwatering gourmet burgers, crispy fries, and decadent milkshakes
Jamie Oliver’s DinerBritishClassic comfort food like fish & chips, shepherd’s pie, and hearty bangers and mash
The BotanistGin Bar & RestaurantCreative cocktails alongside international small plates and tapas
WasabiJapaneseFresh sushi, flavorful noodle dishes, and convenient bento boxes
Pret a MangerSandwiches & SaladsHealthy and delicious sandwiches, salads, soups, and fresh coffee
Caffè NeroCoffee & BakeryAromatic coffees, teas, pastries, and light bites
YO! SushiJapaneseConveyor belt sushi experience with a wide variety of fresh options
WagamamaJapaneseCasual and vibrant setting for ramen, noodles, and rice bowls

Air New Zealand Services at Terminal in Heathrow Airport

Air New Zealand goes beyond simply providing flights at Heathrow. Their dedicated services within Terminal 2 ensure a smooth and convenient travel experience:

  • Currency exchange: Convert your currency for effortless spending in New Zealand.
  • ATMs: Access cash readily with ATMs conveniently located throughout the terminal.
  • Information desks: Seek assistance with flight information, airport navigation, and general inquiries.
  • Shops: Browse a selection of travel essentials, souvenirs, and last-minute necessities.
  • Baggage assistance: Get help with oversized baggage, special needs, or lost and found items.
  • Family amenities: Utilize family restrooms, nursing rooms, and dedicated play areas for a smoother travel experience with children.
  • Free Wi-Fi: Stay connected throughout your airport stay with complimentary Wi-Fi access.
  • Mobile app: Download the Air New Zealand mobile app for real-time flight updates, boarding pass access, and baggage tracking.

Parking at Air New Zealand Terminal London Heathrow Airport

Landing at Heathrow for your Air New Zealand adventure? Don’t let parking add stress to your journey! Here’s a rundown of your options near Terminal 2:

  • Terminal Parking 2 & 3: Directly connected to Terminal 2, offering covered multi-level parking. Most convenient, but also the priciest. Expect rates around £30-£50 per day.
  • Short Stay Car Park: Convenient for quick drop-offs or pickups, but limited to a maximum of 2 hours. Charges apply.
  • Heathrow Long Stay Parking: Various official long-stay car parks located near the airport, connected by regular shuttle buses to Terminal 2. More affordable than on-site options, with rates typically ranging from £20-£30 per day.
  • Private Parking Companies: Numerous private companies offer off-site parking with shuttle services to the airport. Compare prices, amenities, and shuttle frequency before booking. Rates can vary greatly.

Where Does Air New Zealand Fly from Heathrow Airport?

Airport Full NameAirport CodeCountry
London Heathrow AirportLHRUnited Kingdom
Las Angeles International AirportLAXUnited States
John F. Kennedy International AirportJFKUnited States
Auckland AirportAKLNew Zealand
Wellington AirportWLGNew Zealand
Christchurch AirportCHCNew Zealand
Sydney AirportSYDAustralia
Melbourne AirportMELAustralia

Map of Air New Zealand Terminal at London Heathrow Airport

A detailed interactive map of Terminal 2, which you can explore to find the location of Air New Zealand facilities. You can access it here:

Contact Air New Zealand at LHR Airport

Whether you have questions about your flight, need assistance with baggage, or simply want to know the nearest lounge, Air New Zealand offers several ways to get in touch at Heathrow Airport:

  • Air New Zealand Information Desk: Located in Terminal 2, the information desk can answer your questions, help with bookings, and offer general assistance.
  • Baggage Services: Head to the dedicated baggage services counter in Terminal 2 for inquiries about checked or lost luggage.
  • Freephone (UK): 0800 028 4149
  • International: +64 9 357 3000 (charges may apply)
  • TTY: 18001 0800 028 4149 (for hearing-impaired callers)
  • Website:
  • Air New Zealand Mobile App: Download the app for real-time flight updates, boarding pass access, and more.

Navigating Air New Zealand at Heathrow Airport: This guide has equipped you with essential information for a stress-free journey. From finding the right terminal to accessing services and contacting Air New Zealand, you’re now prepared to confidently experience the “Kiwi way” at Heathrow. Bon voyage!


Which terminal is Air New Zealand at Heathrow Airport?

Air New Zealand exclusively operates from Terminal 2 at LHR Airport. Both arrivals and departures for your Air New Zealand flight will take place there.

What is the Air New Zealand arrivals terminal at Heathrow Airport?

Terminal 2 is the designated arrivals terminal for all Air New Zealand flights at LHR Airport.

What is the Air New Zealand departures terminal at Heathrow Airport?

Likewise, Terminal 2 serves as the departure terminal for all Air New Zealand flights from LHR Airport.

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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