Air India Terminal at Singapore Changi Airport

Air India Terminal Singapore Changi Airport

Navigating a new airport, especially an international hub like Singapore Changi, can be daunting. But fret not, Air India passengers! This comprehensive guide clarifies the Air India Terminal at Singapore Changi Airport experience, equipping you with all the essential information for a smooth and stress-free journey.

Information Air India Terminal at Singapore Changi Airport

Airport NameSingapore Changi Airport
Airport CodeSIN
Address1 Airport Blvd, Singapore 819663
Air India Changi Terminal4
Arrival Terminal:Terminal 2
Departure Terminal:Terminal 2
Phone Number+65 6595 6868

What Terminal is Air India at Singapore Airport?

Relax, Air India operates exclusively from Terminal 2 at Singapore Changi Airport. Simplify your journey by knowing exactly where to go upon arrival and departure.

Air India Arrival Terminal at Singapore Airport

Upon landing, head to the Arrival Hall in Terminal 2. Look for the designated carousels displaying the Air India logo or flight information to collect your checked luggage.

Air India’s baggage claim carousels are usually located in Zone A or Zone B of the Arrival Hall in Terminal 2. Refer to the arrival information screens for specific details.

Air India Departure Terminal at Singapore Airport

Proceed to the Departure Lounge in Terminal 2 for your Air India flight. Find Row 10 near Gate 7 for check-in counters. Allow ample time for the process. Your boarding gate information will be displayed on screens and announced before boarding.

Air India Baggage Services at Singapore Changi Airport

Navigating baggage at a new airport can be stressful, but understanding Air India’s baggage policies and procedures at Singapore Changi Airport can ensure a smooth journey. Here’s what you need to know:

Checked Baggage at Singapore Airport

Air India’s free checked baggage allowance varies depending on your ticket class and destination. Here’s a quick overview:

  • Allowance: Air India’s free checked baggage allowance varies depending on your ticket class and destination. Always check their website for the latest information and specific details for your flight.
  • Excess Baggage: If you exceed the free allowance, excess baggage charges will apply. These charges are based on weight and destination. Prepaying for excess baggage online can often save you money compared to paying at the airport.
  • Restrictions: Certain items are prohibited or restricted in checked baggage. Ensure you familiarize yourself with these limitations before packing to avoid delays at security.
  • Baggage Claim: Upon arrival in Singapore, proceed to the designated baggage claim area in Zone A or Zone B of Terminal 2. Look for carousels displaying the Air India logo or your flight information.

Carry-on Baggage at Singapore Airport

Knowing the carry-on baggage regulations at Singapore Changi Airport is crucial for a smooth check-in process, especially for Air India passengers. Here’s a quick summary:

  • Allowance: Air India permits one carry-on bag and one personal item per passenger. The maximum combined weight is typically 7kg, but double-check their website for confirmation.
  • Size Restrictions: Carry-on bags must not exceed specific dimensions (usually 55cm x 40cm x 20cm). Ensure your bag fits comfortably in the overhead compartment size gauge located at the check-in counters.
  • Prohibited Items: Certain items are not allowed in carry-on luggage, such as liquids exceeding 100ml, sharp objects, and flammable materials. Refer to Air India’s website and Changi Airport security regulations for a complete list.

Lost and Damaged Baggage at Singapore Airport

Losing or damaging your luggage can be stressful, but knowing the steps to take at Singapore Changi Airport can streamline the process. Here’s what to do if you encounter baggage issues with Air India:

  • Reporting: If your baggage is lost or damaged upon arrival, immediately report it to Air India’s baggage services personnel at the designated counter in the Arrival Hall of Terminal 2.
  • Documentation: Provide detailed information about your baggage, including its description, contents, and any identifying tags. Obtain a copy of the Property Irregularity Report for future reference.
  • Tracking and Claims: You can track the status of your lost baggage online using Air India’s baggage tracking system. If your baggage is damaged beyond repair, you may be entitled to compensation under the Montreal Convention. Familiarize yourself with Air India’s baggage liability policy and claim procedures.

Lounges at Air India Terminal in Singapore Changi Airport

While Air India doesn’t have its dedicated lounge at Singapore Changi Airport, eligible passengers can unwind and enjoy pre-flight comfort in partner airline lounges within Terminal 2:

  • Plaza Premium Lounge: Relax in stylish surroundings with complimentary food, beverages, Wi-Fi, and shower facilities. Access is granted through paid memberships, specific credit cards, or select airline status.
  • Singapore Airlines SilverKris Lounge: Immerse yourself in Singaporean hospitality with a wide range of food and beverage options, comfortable seating, and business amenities like Wi-Fi and workstations. Access is available to Singapore Airlines Business Class and PPS Club members.

Remember: Eligibility requirements and lounge access fees may vary, so be sure to check the specific lounge’s policies before your flight.

Food & Dining Options at Singapore Changi Airport

Forget airport food fatigue! Changi Airport, renowned for its world-class amenities, boasts a staggering array of dining options to tantalize your taste buds before your flight. From local Singaporean favorites to international cuisines, grab-and-go bites to sit-down meals, you’ll find the perfect pre-flight fuel.

Explore a World of Flavors:

Restaurant NameCuisineHighlights
Beni Japanese Restaurant & Sushi BarJapaneseIndulge in fresh sushi, sashimi, and authentic Japanese dishes in an elegant setting.
The PeranakanSingaporeanSavor delectable Peranakan cuisine, a unique blend of Malay, Chinese, and Indian influences.
World Gourmet KitchenInternationalEmbark on a global culinary journey with a diverse selection of cuisines from around the world.
StarbucksCoffee & PastriesGrab your familiar coffee fix alongside delicious pastries and sandwiches.
Burger & LobsterAmericanTreat yourself to juicy burgers and succulent lobsters in a vibrant atmosphere.
The Food PlaceVariousDive into a food court haven with stalls offering cuisines from Thailand, Italy, Korea, and more.
Caffe FernetItalianRelax with authentic Italian coffee, pastries, and light bites.
Curry TimesIndianExperience the aromatic flavors of Indian curries and rice dishes.
The Dempsey Cookhouse & BarAsian FusionSavor innovative dishes that blend Western and Asian influences.
Soi 19 Thai CuisineThaiEnjoy authentic Thai street food classics like pad thai and tom yum soup.

Air India Services at Terminal in Singapore Changi Airport

Air India understands that a smooth travel experience goes beyond just the flight itself. That’s why they offer a range of services at Changi Airport’s Terminal 2 to assist you:

  • Special Assistance: Dedicated personnel help passengers with disabilities throughout their journey, providing support from check-in to boarding.
  • Currency Exchange: Convert your currency conveniently at competitive rates within the terminal.
  • Information Desks: Multilingual staff are available to answer questions, provide directions, and offer general travel assistance.
  • Baggage Services: Check-in baggage, track lost luggage, and inquire about baggage allowances at designated counters.
  • Lounges: Relax and unwind in partner airline lounges (access based on eligibility).
  • Shopping: Browse a variety of duty-free shops and boutiques for souvenirs and travel essentials.
  • Dining: Enjoy a wide range of restaurants, cafes, and bars within the terminal.
  • Flight Information: Stay updated on your flight status and gate information through digital displays and announcements.
  • Lost and Found: Report and track lost belongings at the dedicated counter.

Parking at Air India Terminal Singapore Changi Airport

Parking Options at Singapore Changi Airport for Air India Passengers (Terminal 2)

Parking OptionDescriptionEstimated Cost per Day (SGD)Booking
Long-Term Parking (Terminal 2)Convenient parking near the terminal, ideal for quick drop-offs, pickups, or short stays (up to 2 hours)$5-$10Online booking recommended for discounts and guaranteed spaces
Long Term Parking (Terminal 2)Affordable option for extended stays (3 hours or more), with free shuttle service to the terminal$3-$8Online booking often required for discounts and guaranteed spaces
Valet Parking (Terminal 2)Premium service with door-to-door convenience$30-$50Pre-booking required
Budget Terminal Car ParkA more affordable option is located further from Terminal 2, with a free shuttle service every 10-15 minutes$2-$5Online booking recommended

Additional Information:

  • Prices are estimates and may vary depending on the season, day of the week, and booking time.
  • Discounts are often available for online pre-booking, especially for longer stays.
  • Consider joining the Changi Airport Parking Rewards program for additional savings and benefits.

Where Does Air India Fly from Singapore Airport?

Air India operates flights from Singapore Changi Airport to various destinations in India and beyond. Here are some examples:

Airport Full NameCodeCountry
Narita International AirportNRTJapan
Dulles International AirportIADUnited States
Heathrow AirportLHRFrance
Frankfurt AirportFRAGermany
Indira Gandhi International AirportDELIndia
Chhatrapati Shivaji Maharaj International AirportBOMIndia
Bengaluru International AirportBLRIndia
Chennai International AirportMAAIndia
Rajiv Gandhi International AirportHYDIndia
Sardar Vallabhbhai Patel International AirportAMDIndia
Goa International AirportGOIIndia
Trivandrum International AirportTRVIndia
Jaipur International AirportJAIIndia
Pune International AirportPNQIndia
Kolkata International AirportCCUIndia
Ahmedabad International AirportAMDIndia
Newark Liberty International AirportEWRUnited States
San Francisco International AirportSFOUnited States

Map of Air India Terminal at Singapore Changi Airport

Refer to the official Changi Airport terminal map for a visual representation of Air India’s location and facilities within Terminal 2:

Contact Air India in Singapore Changi Airport

Here are several ways to connect with Air India while at Singapore Changi Airport:

  • Information Desks: Located within Terminal 2, near Row 10. Look for signage or ask airport staff for directions. Multilingual staff can assist with various questions and concerns.
  • Phone: +65 6595 6868 for general inquiries.
  • Website:
  • Social Media: Follow Air India’s social media channels (Facebook, Twitter, Instagram) for updates and announcements.

Remember: Keep your flight booking details and any relevant documents readily available for easy reference when contacting Air India.

Navigating a new airport, especially one as vast as Singapore Changi, can feel overwhelming. But by familiarizing yourself with Air India’s services, terminal location, and available resources, you can ensure a smooth and stress-free travel experience.


Which terminal is Air India at Singapore Airport?

Air India exclusively operates from Terminal 2 at Singapore Changi Airport. No need to worry about inter-terminal transfers!

What is the Air India arrivals terminal at Singapore Airport?

Both your arrivals and departures with Air India take place in Terminal 2. Upon landing, head to the Arrival Hall and locate the carousels displaying the Air India logo or your flight information to collect your luggage.

What is the Air India departures terminal at Singapore Airport?

Proceed to the Departure Lounge in Terminal 2 for your Air India flight. Find Zone C within the Departures area to check in and allow ample time for the process.

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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