Mumbai Airport, one of the busiest in India, is a gateway for millions of travelers. For those flying with Air India, understanding the terminal layout is crucial for a smooth travel experience. In this comprehensive guide, we will delve into the specifics of the Air India presence at Mumbai Airport, covering the terminal, services offered, dining options, baggage concerns, and more.
Information of Air India Terminal Mumbai Airport (BOM)
For a quick reference, here’s a summary of key information about the Air India Terminal at Mumbai Airport:
|Chhatrapati Shivaji Maharaj International Airport
|Mumbai, Maharashtra 400099, India
|Air India Mumbai Terminal
|Air India BOM Arrivals Terminal
|Air India BOM Departures Terminal
What Terminal is Air India at Mumbai Airport?
Air India operates from Terminal 2 (T2) at Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai. This modern and well-equipped terminal serves as the hub for several international and domestic flights.
Air India Arrival Terminal at Mumbai Airport
Upon arriving at Mumbai Airport on an Air India flight, passengers will find themselves at Terminal 2. The airport’s arrival facilities are designed to ensure a seamless transition from the aircraft to the terminal, offering immigration and baggage claim services for international arrivals.
Air India Departure Terminal at Mumbai Airport
For departures, Air India passengers will also utilize Terminal 2. This terminal provides check-in, security checks, and boarding facilities, ensuring a hassle-free departure process for domestic and international flights.
Air India Lost/Delayed/Damaged Baggage at Mumbai Airport
In the unfortunate event of lost, delayed, or damaged baggage at Chhatrapati Shivaji Airport Terminal, Air India strives to provide prompt and efficient assistance. Passengers encountering such issues can approach the dedicated baggage services counter within Terminal 2 for immediate support.
Additionally, Air India offers online tools for tracking and reporting baggage concerns, ensuring a seamless process to resolve any inconvenience and reunite passengers with their belongings swiftly. The airline’s commitment to customer satisfaction extends to mitigating the impact of baggage issues, and prioritizing a stress-free travel experience for its passengers.
Lounges at Air India Terminal in Chhatrapati Shivaji Airport
Air India provides comfortable lounge facilities for its passengers at Mumbai Airport. These lounges offer a relaxing environment with amenities such as Wi-Fi, refreshments, and more. Lounges at Air India Terminal include:
Maharaja Lounge (International Departures)
This premium lounge offers comfortable seating, a buffet spread, showers, Wi-Fi, and a business center. Access is granted to Business Class and First Class passengers with valid boarding passes and Star Alliance Gold Members.
Domestic Lounge (Domestic Departures)
This spacious lounge provides comfortable seating, a buffet spread, a bar, Wi-Fi, and a business center. Access is granted to Business Class passengers with valid boarding passes and Star Alliance Gold Members.
Business Class Lounge (Domestic Departures)
This smaller lounge offers dedicated service for Business Class passengers with additional amenities like personalized check-in and baggage assistance. Access is granted to Business Class passengers with valid boarding passes.
Food & Dining Options at Mumbai Airport
Chhatrapati Shivaji Airport’s Terminal 2 boasts a diverse range of dining options for Air India passengers. From local delicacies to international cuisines, the airport caters to various palates. Some notable options include:
|The Irish House
|Airside, Level 2
|Bakery & cafe
|Landside, Level 2
|The Wok Box
|Landside, Level 2
|The Food Court
|Indian, South Indian, Continental
|Landside & Airside, Level 2
|Coffee & snacks
|Landside & Airside, Level 2
Air India Services at Terminal in Chhatrapati Shivaji Airport
Air India offers a range of services at Chhatrapati Shivaji Airport Terminal 2 to enhance the overall travel experience. These services include:
- Information Desks: Located throughout the terminal for assistance with flights, baggage, airport layout, etc.
- Currency Exchange: Multiple counters offering competitive rates for various currencies.
- ATMs: Several ATMs from different banks are readily available.
- Duty-Free Shopping: Extensive duty-free shops offering a wide range of products at competitive prices.
- Medical Facilities: A medical center is available 24/7 for emergencies and basic medical needs.
- Wi-Fi: Free Wi-Fi access throughout the terminal.
- Left Luggage Facility: Store your luggage securely for a fee at the designated counter.
- Baby Care Rooms: Equipped with changing tables, feeding areas, and baby supplies.
- Prayer Rooms: Dedicated prayer rooms for different faiths are available.
Parking at Air India Terminal Chhatrapati Shivaji Airport
For passengers driving to the airport, Terminal 2 provides convenient parking facilities. Both short-term and long-term parking options are available, ensuring easy access to the terminal.
Short-Term Parking at Air India Terminal, Chhatrapati Shivaji Airport
For travelers seeking quick and convenient parking, short-term options at Air India Terminal, Chhatrapati Shivaji Airport, provide an ideal solution. These spaces are strategically located for easy access to the terminal, making them perfect for dropping off or picking up passengers. Short-term parking is ideal for those with brief stays, ensuring a swift and hassle-free experience without the need for an extended commitment.
Long-Term Parking at Air India Terminal, Chhatrapati Shivaji Airport
For passengers embarking on longer journeys, the long-term parking facilities at Air India Terminal, Mumbai Airport, offer a secure and cost-effective solution. These parking spaces cater to travelers leaving their vehicles for extended periods, such as during vacations or business trips. With reliable security measures in place, long-term parking provides peace of mind, allowing passengers to focus on their travels without worrying about their vehicles.
Where Does Air India Fly from Mumbai Airport?
Air India operates a vast network of domestic and international flights from Mumbai Airport. Here’s a sample:
Map of Air India Terminal at Mumbai Airport
For a visual guide, passengers can refer to the airport’s official map, displaying the layout of Terminal 2 and the location of various facilities.
Contact Air India Terminal at Mumbai Airport
In case passengers need assistance or information, they can contact Air India’s customer service at Mumbai Airport. Contact details are available on the airline’s official website and can also be found within the terminal premises.
- Phone: +91 22 2262 0777 (Mumbai Airport)
- Website: https://www.airindia.com/
- Twitter: @airindiain
- Facebook: https://www.facebook.com/AirIndia/
Navigating Air India Terminal at Mumbai Airport is a straightforward process, thanks to the well-organized facilities at Terminal 2. Whether arriving or departing, passengers can enjoy a range of services, dining options, and lounges, making their travel experience comfortable and convenient.
Air India operates from Terminal 2 at Chhatrapati Shivaji Maharaj International Airport in Mumbai.
The arrivals terminal for Air India at Chhatrapati Shivaji Airport is also Terminal 2.
The departures terminal for Air India at Chhatrapati Shivaji Airport is Terminal 2.