Air India Terminal at Dubai International Airport

Air India Terminal at Dubai International Airport

Unraveling the mysteries of unfamiliar airports can be stressful, especially when navigating the “Air India Dubai terminal.” Rest assured, this comprehensive guide will equip you with all the essential information for a seamless and stress-free experience at Dubai International Airport (DXB) with Air India.

Information of Air India Terminal Dubai Airport

Airport NameDubai International Airport (DXB)
Airport CodeDXB
AddressDubai International Airport, PO Box 20200, Dubai, United Arab Emirates
Air India Dubai TerminalTerminal 1
Arrival TerminalTerminal 1, Departures Area 2
Departure TerminalTerminal 1, Departures Area 2
Phone Number+971 4 223 8888 (General Airport Inquiries)

What Terminal is Air India at Dubai Airport?

Breathe easy! Whether you’re arriving or departing, Air India operates exclusively from Terminal 1, Departures Area 2 at Dubai International Airport (DXB). No need to fret about changing terminals – simply head straight to Terminal 1 for a seamless experience.

Air India Arrival Terminal at Dubai Airport

Remember, Air India arrives exclusively at Terminal 1, Departures Area 2. Follow the arrival signs and head towards immigration. Claim your luggage at Carousel 5, located in the dedicated Air India baggage claim area within Terminal 1. Look for clear signage to guide you.

Air India Departure Terminal at Dubai Airport

Navigating the departure process at Dubai Airport with Air India is hassle-free as they operate solely from Terminal 1, Departures Area 2. Head to Departures Area 2 in Terminal 1 and locate your designated Air India check-in counter.

Once you’ve checked in and dropped off your baggage, unwind in the comfortable seating areas within Departures Area 2 or explore the various shops and restaurants available in Terminal 1.

Air India Baggage Services at Dubai Airport (DXB)

Navigating baggage rules and procedures can be confusing, especially at an international airport like Dubai. Here’s a breakdown of Air India’s baggage services at DXB to ensure a smooth travel experience:

Checked Baggage at Dubai Airport

Here’s a breakdown of Air India’s checked baggage policies and procedures at Dubai Airport (DXB) to ensure a smooth and stress-free experience:

  • Weight Allowances: Familiarize yourself with Air India’s free checked baggage allowance for your specific fare class and route. Exceeding allowances can incur hefty excess baggage fees, so check their website for detailed information. Pack strategically to maximize your allowance and avoid unnecessary charges.
  • Size Restrictions: Ensure your checked bags comply with Air India’s size restrictions to avoid last-minute repacking or denied baggage at the check-in counter. You can find specific dimensions on their website.
  • Packing Tips: Pack valuables in your carry-on for added security. Consider using fragile tags for delicate items and ensure proper labeling for easy identification.

Carry-on Baggage at Dubai Airport

Here’s what you need to know about navigating carry-on luggage with Air India at Dubai Airport (DXB):

  • One Standard Carry-on and One Personal Item: Remember, you’re allowed one standard carry-on bag and one personal item like a purse or laptop bag. Ensure both adhere to Air India’s size and weight restrictions, available on their website.
  • Liquids and Gels: Follow the standard 100ml liquid restrictions in containers no larger than 100ml each, packed in a clear, resealable plastic bag with a capacity of 1 liter.
  • Prohibited Items: Familiarize yourself with items prohibited in carry-on luggage, such as sharp objects, flammables, and explosives. Air India’s website provides a comprehensive list for reference.

Lost and Damaged Baggage at Dubai Airport

Losing or damaging luggage can be a stressful experience, especially when navigating an unfamiliar airport like Dubai International Airport (DXB). If you’re traveling with Air India and encounter this situation, here’s what you need to know:

  • Report Immediately: If your baggage is lost or damaged, report it immediately upon arrival at the Air India baggage service counter in Terminal 1’s arrivals hall. Prompt action increases the chances of recovery.
  • File a Lost Property Report: Fill out a Lost Property Report with details like your flight information, baggage description, and contact details. This report is crucial for tracking and claiming your belongings.
  • Seek Assistance: Air India representatives are available at the baggage service counter to guide you through the process and answer your questions. Don’t hesitate to seek their help.

Lounges at Air India Terminal in Dubai Airport

While Air India doesn’t have its own dedicated lounge at Dubai Airport Terminal 1, eligible passengers can access various shared lounges for a comfortable pre-flight experience. Here are some options to consider:

  • Ahlan Business Class Lounge: Offering spacious seating, a buffet selection, and beverages, this lounge caters to Business Class and Priority Pass members.
  • Marhaba Lounge: Enjoy complimentary Wi-Fi, snacks, and refreshments in this comfortable lounge accessible to First Class and Business Class passengers, as well as select frequent flyer program members and lounge memberships.
  • Dubai International Hotel Lounge: Relax in a luxurious setting with stunning views and indulge in a premium food and beverage selection. Access is available to hotel guests and eligible lounge membership holders.

Remember: Lounge eligibility varies based on your travel class, frequent flyer status, or specific lounge membership. Check the lounge’s website or contact them directly for confirmation before your flight.

Food & Dining Options at Dubai Airport:

Dubai Airport caters to every culinary craving, offering a diverse range of restaurants, cafes, and bars across all terminals, including Terminal 1 where Air India operates. Whether you’re seeking a quick bite before your flight or a leisurely sit-down meal, you’re sure to find something tempting. Here’s a glimpse to whet your appetite:

Restaurant NameCuisineTerminalLocation
Shake ShackAmerican Burgers1Concourse D
The Irish VillagePub fare1Concourse C
Carluccio’sItalian1Concourse A
PAUL Bakery & RestaurantFrench bakery & cafe1 & 3Various locations
StarbucksCoffee & pastries1, 2 & 3Various locations
Yo! SushiJapanese1Concourse B
The Daily DXBGlobal street food1Concourse B
Costa CoffeeCoffee & light bites1, 2 & 3Various locations
The Noodle HouseAsian noodles1Concourse A
Krispy KremeDonuts & coffee1Concourse C

Air India Services at Terminal in Dubai Airport

Air India goes beyond simply transporting you to your destination. They offer various services at Dubai Airport’s Terminal 1 to streamline your travel experience:

  • Currency Exchange: Convert your currency conveniently to designated counters within the terminal.
  • Wi-Fi Access: Stay connected throughout your journey with complimentary Wi-Fi access in most areas of the terminal (paid options are also available).
  • Baggage Storage: Leave your bags worry-free at the baggage storage facility if you have time to explore Dubai before your flight.
  • Special Assistance: Air India provides dedicated assistance for passengers with disabilities, ensuring a comfortable and accessible travel experience.
  • Information Desks: Seek help and answers to your travel queries at the Air India information desks located in the arrivals and departures halls.

Parking at Air India Terminal Dubai Airport

Parking Options at Air India Terminal (Terminal 1) in Dubai Airport:

OptionLocationDaily Rate (AED)Short-Term Rate (AED)Notes
Terminal 1 Parking (P1, P2, P3)Adjacent to Terminal 1100-20020-30 per hourThe most convenient option is located at Arrivals & Departures. Attendants park their car directly for you.
Valet ParkingTerminal 1300N/AThe most convenient option is located at Arrivals & Departures. Attendants park their cars directly for you.
Economy ParkingRemote car park connected by shuttle bus4010 per hourBudget-friendly option, good for longer stays. Free shuttle runs every 15-20 minutes.

Additional Information:

  • Rates are subject to change, so check the Dubai Airport website for the latest pricing.
  • Pre-booking online can save you money and time, especially during peak season.
  • Consider ride-sharing services like Uber or Careem as an alternative, especially for short stays or tight budgets.
  • Information booths and signage at the airport can help you choose the best parking option.

Where Does Air India Fly from Dubai Airport?

DestinationAirport CodeCountry
Delhi Indira Gandhi International AirportDELIndia
Bengaluru Kempegowda International AirportBLRIndia
Mumbai Chhatrapati Shivaji Maharaj International AirportBOMIndia
Chennai International AirportMAAIndia
Kochi International AirportCOKIndia
Hyderabad Rajiv Gandhi International AirportHYDIndia
Ahmedabad Sardar Vallabhbhai Patel International AirportAMDIndia
Kolkata Netaji Subhash Chandra Bose International AirportCCUIndia
Paris Charles de Gaulle AirportCDGFrance
Newark Liberty International AirportEWRUnited States
John F. Kennedy International AirportJFKUnited States
Washington Dulles International AirportIADUnited States
San Francisco International AirportSFOUnited States
Chicago O’Hare International AirportORDUnited States

Please note: This information is based on Air India’s current flight schedules and may be subject to change. It is always recommended to check with Air India directly for the latest updates on their routes and destinations from Dubai Airport.

Map of Air India Terminal at Dubai Airport

While Air India doesn’t have a dedicated terminal, they operate exclusively from Terminal 1, Hall 2 at Dubai Airport. You can find a detailed map of the terminal at the Dubai Airport:

Contact Air India at Dubai Airport (DXB)

Here are several ways to connect with Air India while at Dubai Airport:

  • General Airport Inquiries: +971 4 223 8888 (for information about the airport itself)
  • Air India Global Contact Center: +91 11 4977 6572 (for Air India-specific concerns)
  • Visit the Air India website For general information, flight updates, and online support.
  • Airport Counter: Located in Terminal 1, Hall 2 (Departures Level).
  • Social Media: Follow Air India on Twitter (@airindia) or Facebook (@AirIndia) for real-time updates and announcements. You can also send them a direct message for assistance.

Navigating an unfamiliar airport like Dubai can be daunting, but with this comprehensive guide as your companion, you’re well-equipped for a smooth and stress-free journey with Air India. From understanding terminal locations and parking options to exploring dining choices and lounges, this guide has covered everything you need for a seamless travel experience. Remember, if you have any further questions or require additional assistance, don’t hesitate to contact Air India directly. Bon voyage!


Which terminal is Air India at Dubai Airport?

Breathe easy! Air India operates exclusively from Terminal 1, Hall 2. No terminal hopping is needed.

What is the Air India arrivals terminal at Dubai Airport?

Arrivals and departures are both in Terminal 1, Hall 2. Collect your luggage at Carousel 5 in the dedicated Air India baggage claim area.

What is the Air India departures terminal at Dubai Airport?

Departures are also in Terminal 1, Hall 2. Check in at your designated counter and find your boarding gate information on departure screens (typically in D concourse).

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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