Air France Terminal Lisbon – Humberto Delgado Airport

Air France Terminal Lisbon - Humberto Delgado Airport

Airports can be bustling and confusing, especially when trying to locate the correct terminal for your airline. For travelers flying with Air France from Lisbon Airport, it’s crucial to know the specific details about terminals, baggage claims, dining options, and more. In this guide, we’ll explore the ins and outs of the Air France terminal at Lisbon Airport, ensuring a smooth and stress-free travel experience.

What Terminal is Air France at Lisbon Airport?

Air France operates exclusively from Terminal 1 at Lisbon Airport, conveniently located just six kilometers from the city center. This modern terminal boasts ample facilities for both domestic and international flights, ensuring a streamlined pre-flight experience.

Quick Information on Air France terminal at Lisbon Airport:

TerminalTerminal 1
ArrivalsDomestic & International, Terminal 1 Arrivals
Baggage ClaimDomestic & International, designated carousels
DeparturesDomestic & International, Terminal 1 Departures
Check-inDedicated counters for Air France flights
GatesClearly marked throughout the departure area

Air France Arrival Terminal at Lisbon Airport

Upon landing, disembark and follow the signs for Terminal 1 Arrivals. Domestic and international arrivals converge at this point, so head to the relevant baggage claim carousel based on your flight information. Don’t forget to grab your duty-free goodies at the conveniently located customs area before exiting the terminal.

Air France Departure Terminal at Lisbon Airport

All Air France departures, both domestic and international, take place from Terminal 1 Departures. Check-in counters are marked, and friendly Air France staff are readily available to assist you. Once checked in, follow the signs to your designated gate, relax in the Air France lounge (more on that later!), or grab a coffee and croissant at one of the many cafes and restaurants.

Air France Lost/Delayed/Damaged Baggage at Lisbon Airport

Losing your luggage, facing a delay, or discovering your belongings worse for wear can put a damper on any travel experience. But fret not, Air France and Lisbon Airport have systems in place to help you navigate these challenges and get back on track. Here’s your guide to dealing with lost, delayed, or damaged baggage at Lisbon Airport when flying with Air France:

Lost or Delayed Baggage at Lisbon Airport

Here’s a step-by-step guide to navigating the situation at Lisbon Airport:

  • Report the issue: As soon as you discover your luggage is missing or delayed, head to the Air France Lost & Found desk located within Terminal 1 Arrivals.
  • Provide details: The Air France team will need a detailed description of your luggage, including its color, size, brand, and any unique markings. Having a copy of your baggage claim tag handy will expedite the process.
  • Track your bag: Air France offers a baggage tracking system where you can enter your claim tag number to see the latest status of your luggage. You can access this online or through the Air France app.
  • Claim compensation: If your luggage is delayed for more than 24 hours, you may be eligible for compensation from Air France. The amount depends on the length of the delay and the contents of your luggage.

Damaged Baggage at Lisbon Airport

Here’s a step-by-step guide to help you navigate the situation at Lisbon Airport:

  • Report the damage: If you discover your luggage has been damaged during your flight, report it to the Air France Lost & Found desk immediately upon arrival.
  • File a damage report: The Air France team will need to document the damage and take photos. Be sure to keep any damaged items and receipts as they may be needed for your claim.
  • Compensation options: Depending on the extent of the damage, Air France may offer to repair your luggage, provide a replacement, or offer financial compensation.

Lounges at Air France Terminal in Lisbon Airport

Seeking refuge from the bustling airport atmosphere before your Air France flight? Look no further than the elegant and comfortable lounges nestled within Terminal 1! Here’s a glimpse of what awaits you:

  • La Première Lounge: Indulge in unparalleled luxury with dedicated à la carte service, plush armchairs, and a serene environment.
  • Business Lounge: Work in peace with high-speed Wi-Fi, savor hot and cold buffet dishes, or unwind with a selection of magazines and newspapers.
  • Senator Lounge: Enjoy a haven of tranquility with dedicated workstations, a relaxation area with comfortable seating, and refreshments.

Food & Dining Options at Lisbon Airport

Before take-off, tantalize your taste buds at the diverse restaurants, cafes, and bars in Terminal 1. From the tempting pastries of Pastelaria de Belém to the fresh seafood platters at Mariscos da Rocha, there’s something for every palate. Refuel for your adventure with a traditional Pastel de Nata or grab a quick espresso at Starbucks – the culinary options are endless!

Pastelaria de BelémPastries and coffee
Mariscos da RochaSeafood
Restaurante PanoramaPortuguese cuisine with panoramic views
StarbucksCoffee and light bites
Sushi YamaJapanese cuisine

Air France Services at Terminal in Lisbon Airport

Air France goes beyond just getting you from point A to point B. At Terminal 1 in Lisbon Airport, they offer a range of services to ensure your pre-flight experience is smooth and hassle-free:

  • Currency exchange: Convert your currency for worry-free shopping at competitive rates.
  • Duty-free shopping: Indulge in tax-free souvenirs, perfumes, and electronics from a variety of brands.
  • Tourist information: Get insider tips on exploring Lisbon from friendly and knowledgeable staff.
  • Wheelchair assistance: Request assistance for comfortable navigation through the airport and onto your flight.
  • Medical assistance: Access medical aid if needed, ensuring your well-being throughout your journey.
  • Multi-lingual staff: Get help in your language from Air France personnel fluent in several languages.
  • Business center: Access computers, printers, and photocopying facilities for last-minute work tasks.
  • Lost and Found: Report any lost or damaged luggage conveniently at the Air France Lost & Found desk.
  • Luggage storage: Leave your baggage securely if you have extra time to explore Lisbon before your flight.
  • Prayer room: Find a dedicated space for quiet reflection and prayer.

Parking at Air France Terminal Lisbon Airport

Reaching your Air France flight at Lisbon Airport with ease starts with finding the perfect parking solution. Terminal 1 offers convenient and diverse options, ensuring your car awaits your return in style:

  • Short-Term Parking: Perfect for quick pick-ups and drop-offs, with dedicated short-term parking zones located close to the terminal entrance. Rates are calculated per hour.
  • Long-Term Parking: Ideal for extended stays, offering covered and uncovered parking options within walking distance of the terminal. Discounted rates apply for longer durations.
  • Valet Parking: Enjoy the ultimate convenience with valet parking, where professionals take care of parking your car for you. Available for both short-term and long-term needs.
  • Electric Vehicle Charging: Stay charged up for your eco-friendly journey with designated charging stations in various parking areas.

Where Does Air France Fly from Lisbon Airport?

Air France opens doors to exciting destinations worldwide. Take a peek at some of the possibilities from Lisbon:

New York CityNorth America
DubaiMiddle East

Map of Air France Terminal at Lisbon Airport

Here is the Map of Air France Terminal at Lisbon Airport:

Contact Air France at Lisbon Airport

Need to reach Air France before or during your journey through Lisbon Airport? No worries! Here are various ways to connect with the friendly Air France team at Terminal 1:

  • Phone: General Inquiries +351 217 201 712
  • Website: Access flight information, manage bookings, and check-in online:
  • Mobile App: Download the Air France app for real-time flight updates, boarding pass access, and more.

With all the information in your grasp, conquering Air France at Lisbon Airport feels like a breeze now, doesn’t it? From navigating terminals to indulging in delicious pre-flight bites, you’re equipped to embark on a smooth and enjoyable journey. Remember, Air France is dedicated to making your travel experience seamless, and Terminal 1 at Lisbon Airport is your gateway to the skies.


Which terminal is Air France at Lisbon Airport?

All Air France flights, both domestic and international, operate exclusively from Terminal 1 at Lisbon Airport.

What is the Air France arrivals terminal at Lisbon Airport?

Air France arrivals also take place at Terminal 1.

What is the Air France departure terminal at Lisbon Airport?

Just like arrivals, all Air France departures, domestic and international, take place from Terminal 1 Departures.

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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