Air France NBO Terminal – Jomo Kenyatta International Airport

Air France NBO Terminal - Jomo Kenyatta International Airport

Air travel can be both exhilarating and overwhelming, especially when it comes to navigating through airports. For passengers flying with Air France from Jomo Kenyatta International Airport (NBO) locally called JKIA, understanding the terminal details is crucial for a smooth journey. This guide provides a comprehensive overview of the Air France terminal at NBO Airport, covering arrivals, departures, baggage claim, lounges, dining options, services, parking, destinations, and essential contact information.

Air France Terminal Jomo Kenyatta Airport/JKIA Quick Information

For a quick reference, here’s a table summarizing the key information about Air France Terminal at NBO Airport.

AirportJomo Kenyatta International Airport
Airport AddressEmbakasi, Nairobi, Kenya
Air France NBO TerminalTerminal 1 is the Air France terminal at NBO Airport
Air France NBO Arrivals TerminalTerminal 1
Air France NBO Departures TerminalTerminal 1

What Terminal is Air France at NBO Airport?

At Jomo Kenyatta International Airport (NBO) or JKIA, all Air France flights, domestic and international, take off and land at Terminal 1. Whether you’re embarking on a thrilling Kenyan adventure or connecting to another global destination, remember to breeze through Terminal 1 for your Air France journey.

Air France Arrival Terminal at JKIA Airport

Upon landing at Jomo Kenyatta International Airport, passengers flying with Air France will find themselves at the international arrivals terminal. Air France predominantly operates from Terminal 1 at NBO Airport, ensuring seamless entry for its passengers.

Domestic & Foreign Arrivals

It’s essential to note that at Jomo Kenyatta International Airport, Air France primarily handles international flights. Domestic arrivals at JKIA Airport are typically managed by other airlines, and passengers should follow the signs and instructions provided within the airport for domestic flights.

Air France Departure Terminal at JKIA Airport

For departures with Air France from NBO Airport, passengers will use the main international departures terminal 1. This terminal serves as the departure point for all international flights, offering a range of facilities and services to ensure a comfortable pre-flight experience.

Domestic & Foreign Departures

As with arrivals, Air France operations at NBO Airport are predominantly at International Terminal 1. Domestic departures are managed by other airlines, and passengers should check their tickets or consult airport staff for the correct terminal information if they are on a domestic flight.

Air France Lost/Delayed/Damaged Baggage at NBO Airport

Losing, delaying, or damaging your luggage can be a stressful experience, especially during travels. If your baggage is lost, delayed, or damaged upon arrival at JKIA Airport, report it immediately to the Air France baggage service desk located in the arrivals hall of Terminal 1. They will guide you through the necessary procedures for filing a claim.

What to do if your Air France luggage is lost, delayed, or damaged at NBO Airport

Lost Baggage

  • Report immediately at Air France baggage desk (Terminal 1 arrivals).
  • File a Property Irregularity Report (PIR) with details.
  • Track online with your PIR reference number.
  • Claim delivered luggage or get notified for collection.

Delayed Baggage

  • Inform Air France baggage desk.
  • Get updates on expected arrival time.
  • Purchase essential items and claim reimbursement with receipts.

Damaged Baggage

  • Report immediately at Air France baggage desk.
  • File a PIR with damage details and photos.
  • Air France will repair or compensate depending on severity.

Lounges at Air France Terminal in NBO Airport

Discover the exclusive lounges at the Air France terminal in Jomo Kenyatta International Airport or JKIA for a touch of luxury before your flight:

Air France Lounge

  • Tailored for Air France passengers.
  • Stylish decor and comfortable seating.
  • Complimentary refreshments and Wi-Fi.

SkyTeam Lounge

  • Access for SkyTeam alliance members.
  • Spacious, well-appointed, and diverse offerings.
  • Business services and entertainment facilities.

Priority Pass Lounge

  • Open to Priority Pass members.
  • Tranquil ambiance with snacks and refreshments.
  • High-speed Wi-Fi and charging stations.

Relax, recharge, and indulge in comfort at these lounges, enhancing your pre-flight experience at NBO Airport.

Food & Dining Options at NBO Airport

Passengers at NBO Airport’s Air France Terminal 1 can indulge in a variety of dining options, ranging from quick bites to full-service restaurants. The terminal houses a diverse selection of eateries, catering to different culinary preferences and dietary needs.

Restaurant/Café NameCuisine/Fare
Sky Bites CaféCoffee and Snacks
La BrasserieInternational Cuisine
Fresh MarketHealthy Options
Sushi DelightJapanese Cuisine

Air France Services at Terminal in NBO Airport

Air France is committed to providing a range of services to enhance the overall travel experience for its passengers at NBO Airport. These services include:

  • Check-in assistance
  • Baggage services
  • Customer service support
  • Priority boarding for eligible passengers
  • Special assistance for passengers with reduced mobility

Parking at Air France Terminal NBO Airport

For passengers driving to the airport, designated parking areas are available at NBO Airport. These parking facilities offer both short-term and long-term options, providing convenience for travelers based on their specific needs.

Short-Term Parking

Ideal for those with brief stays at the airport, short-term parking is situated conveniently close to the terminal. Passengers can enjoy easy access for drop-offs, pickups, or short stays, making it a convenient choice for quick visits.

Long-Term Parking

Designed for travelers embarking on more extended journeys, long-term parking provides a secure space for your vehicle throughout your time away. Located within the airport premises, it offers a cost-effective solution for those requiring extended parking durations.

Where Does Air France Fly from NBO Airport?

Air France operates flights to various destinations from NBO Airport, connecting passengers to major cities worldwide. The following table highlights some of the key destinations served by Air France from NBO:


Map of Air France Terminal at JKIA Airport

To assist passengers in navigating the Air France terminal at JKIA Airport, a detailed map is available on the official airport website. This map outlines the location of key facilities, including check-in counters, security checkpoints, lounges, and departure gates.

Contact Air France at Jomo Kenyatta Airport/JKIA (NBO)

For any inquiries, assistance, or information regarding Air France operations at NBO Airport, passengers can contact the airline through the following channels:

Navigating the Air France terminal at Jomo Kenyatta International Airport (JKIA) is a streamlined process with various facilities and services designed to enhance the passenger experience. From efficient check-in options to diverse dining choices and comfortable lounges, Air France ensures that travelers have a pleasant journey from arrival to departure.


Which terminal is Air France at JKIA Airport?

Air France primarily operates from Terminal 1.

What is the Air France arrivals terminal at JKIA Airport?

Terminal 1 handles all international arrivals, including Air France.

What is the Air France departure terminal at JKIA Airport?

Terminal 1 also handles all international departures, including Air France.

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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