Air travel can be both exhilarating and overwhelming, especially when it comes to navigating through airports. For passengers flying with Air France from Jomo Kenyatta International Airport (NBO) locally called JKIA, understanding the terminal details is crucial for a smooth journey. This guide provides a comprehensive overview of the Air France terminal at NBO Airport, covering arrivals, departures, baggage claim, lounges, dining options, services, parking, destinations, and essential contact information.
Air France Terminal Jomo Kenyatta Airport/JKIA Quick Information
For a quick reference, here’s a table summarizing the key information about Air France Terminal at NBO Airport.
|Jomo Kenyatta International Airport
|Embakasi, Nairobi, Kenya
|Air France NBO Terminal
|Terminal 1 is the Air France terminal at NBO Airport
|Air France NBO Arrivals Terminal
|Air France NBO Departures Terminal
What Terminal is Air France at NBO Airport?
At Jomo Kenyatta International Airport (NBO) or JKIA, all Air France flights, domestic and international, take off and land at Terminal 1. Whether you’re embarking on a thrilling Kenyan adventure or connecting to another global destination, remember to breeze through Terminal 1 for your Air France journey.
Air France Arrival Terminal at JKIA Airport
Upon landing at Jomo Kenyatta International Airport, passengers flying with Air France will find themselves at the international arrivals terminal. Air France predominantly operates from Terminal 1 at NBO Airport, ensuring seamless entry for its passengers.
Domestic & Foreign Arrivals
It’s essential to note that at Jomo Kenyatta International Airport, Air France primarily handles international flights. Domestic arrivals at JKIA Airport are typically managed by other airlines, and passengers should follow the signs and instructions provided within the airport for domestic flights.
Air France Departure Terminal at JKIA Airport
For departures with Air France from NBO Airport, passengers will use the main international departures terminal 1. This terminal serves as the departure point for all international flights, offering a range of facilities and services to ensure a comfortable pre-flight experience.
Domestic & Foreign Departures
As with arrivals, Air France operations at NBO Airport are predominantly at International Terminal 1. Domestic departures are managed by other airlines, and passengers should check their tickets or consult airport staff for the correct terminal information if they are on a domestic flight.
Air France Lost/Delayed/Damaged Baggage at NBO Airport
Losing, delaying, or damaging your luggage can be a stressful experience, especially during travels. If your baggage is lost, delayed, or damaged upon arrival at JKIA Airport, report it immediately to the Air France baggage service desk located in the arrivals hall of Terminal 1. They will guide you through the necessary procedures for filing a claim.
What to do if your Air France luggage is lost, delayed, or damaged at NBO Airport
- Report immediately at Air France baggage desk (Terminal 1 arrivals).
- File a Property Irregularity Report (PIR) with details.
- Track online with your PIR reference number.
- Claim delivered luggage or get notified for collection.
- Inform Air France baggage desk.
- Get updates on expected arrival time.
- Purchase essential items and claim reimbursement with receipts.
- Report immediately at Air France baggage desk.
- File a PIR with damage details and photos.
- Air France will repair or compensate depending on severity.
Lounges at Air France Terminal in NBO Airport
Discover the exclusive lounges at the Air France terminal in Jomo Kenyatta International Airport or JKIA for a touch of luxury before your flight:
Air France Lounge
- Tailored for Air France passengers.
- Stylish decor and comfortable seating.
- Complimentary refreshments and Wi-Fi.
- Access for SkyTeam alliance members.
- Spacious, well-appointed, and diverse offerings.
- Business services and entertainment facilities.
Priority Pass Lounge
- Open to Priority Pass members.
- Tranquil ambiance with snacks and refreshments.
- High-speed Wi-Fi and charging stations.
Relax, recharge, and indulge in comfort at these lounges, enhancing your pre-flight experience at NBO Airport.
Food & Dining Options at NBO Airport
Passengers at NBO Airport’s Air France Terminal 1 can indulge in a variety of dining options, ranging from quick bites to full-service restaurants. The terminal houses a diverse selection of eateries, catering to different culinary preferences and dietary needs.
|Sky Bites Café
|Coffee and Snacks
Air France Services at Terminal in NBO Airport
Air France is committed to providing a range of services to enhance the overall travel experience for its passengers at NBO Airport. These services include:
- Check-in assistance
- Baggage services
- Customer service support
- Priority boarding for eligible passengers
- Special assistance for passengers with reduced mobility
Parking at Air France Terminal NBO Airport
For passengers driving to the airport, designated parking areas are available at NBO Airport. These parking facilities offer both short-term and long-term options, providing convenience for travelers based on their specific needs.
Ideal for those with brief stays at the airport, short-term parking is situated conveniently close to the terminal. Passengers can enjoy easy access for drop-offs, pickups, or short stays, making it a convenient choice for quick visits.
Designed for travelers embarking on more extended journeys, long-term parking provides a secure space for your vehicle throughout your time away. Located within the airport premises, it offers a cost-effective solution for those requiring extended parking durations.
Where Does Air France Fly from NBO Airport?
Air France operates flights to various destinations from NBO Airport, connecting passengers to major cities worldwide. The following table highlights some of the key destinations served by Air France from NBO:
Map of Air France Terminal at JKIA Airport
To assist passengers in navigating the Air France terminal at JKIA Airport, a detailed map is available on the official airport website. This map outlines the location of key facilities, including check-in counters, security checkpoints, lounges, and departure gates.
Contact Air France at Jomo Kenyatta Airport/JKIA (NBO)
For any inquiries, assistance, or information regarding Air France operations at NBO Airport, passengers can contact the airline through the following channels:
- Phone: +254 20 218 2000
- Website: https://www.airfrance.ke/
- NBO Airport Information Desk: +254 20 822111
Navigating the Air France terminal at Jomo Kenyatta International Airport (JKIA) is a streamlined process with various facilities and services designed to enhance the passenger experience. From efficient check-in options to diverse dining choices and comfortable lounges, Air France ensures that travelers have a pleasant journey from arrival to departure.
Air France primarily operates from Terminal 1.
Terminal 1 handles all international arrivals, including Air France.
Terminal 1 also handles all international departures, including Air France.