Air France Madrid Terminal – Madrid Barajas Airport

Air France Madrid Terminal - Madrid Barajas Airport

Madrid Airport, also recognized as Adolfo Suárez Madrid-Barajas Airport (MAD), stands as a pivotal entry point to Spain and a vibrant hub for global travelers. This guide is tailored to provide a detailed insight into Air France operations at Madrid Airport, shedding light on arrival and departure terminal, baggage claim procedures, available lounges, dining choices, offered services, parking options, and other pertinent details. Delve into this comprehensive guide to navigate the Air France experience seamlessly at the Madrid Airport terminal.

Information of Air France Terminal Madrid Barajas Airport

For a quick reference, here’s a table summarizing the key information about Air France Terminal at Madrid Airport (MAD):

Airport Madrid Barajas Airport
Airport Address Av de la Hispanidad, s/n, 28042 Madrid, Spain
Arrivals LevelP0 (Ground Floor)
Departures LevelP2 (Second Floor)
Lost/Damaged Baggage CounterGroundforce, Hall 6, Level P0
Groundforce Contact Number+34 913 243 453

What Terminal is Air France at Madrid Airport?

Air France calls Terminal T2 its home at Madrid Airport. This modern terminal caters to both domestic and international flights, ensuring a seamless transition no matter your destination.

Air France Arrival Terminal at Madrid Airport

Air France arrival terminal at Madrid Airport is Terminal 2 (T2) Level P0. Here, you’ll find the baggage claim halls for arrivals, where Groundforce (Air France’s baggage handler) awaits to reunite you with your precious luggage. Whether your journey was domestic or international, baggage claim and retrieval happen at the same location in Terminal T2.

Air France Departure Terminal at MAD Airport

Air France departure flights operate from Terminal 2 (T2) at Madrid Airport. The check-in process is convenient, offering online, mobile, and counter options. Departure gates are well-marked throughout Terminal 1, ensuring a straightforward experience for both domestic and international flights. Passengers can expect a seamless departure process with Air France’s commitment to efficiency and customer satisfaction.

Air France Lost/Delayed/Damaged Baggage at Madrid Airport

For lost, delayed, or damaged baggage at Air France terminal in MAD Airport, passengers can seek assistance at the dedicated baggage service counter. In case of lost or delayed baggage report the issue immediately to Groundforce personnel at the dedicated Lost & Found office located in Terminal T2, Level P0, Hall 6.

For damaged baggage, passengers can report the issue for further assistance, including potential compensation or repair options. Contact information for the baggage service counter is available at the Air France terminal at MAD Airport. The airline aims to address these issues promptly, prioritizing customer satisfaction.

Lounges at Air France Terminal in MAD Airport

Air France provides exclusive lounges for its passengers at Terminal 2 in MAD Airport, ensuring a comfortable and premium experience. The lounges cater to both Business and first-class passengers, offering a range of amenities to enhance the overall travel experience.

  • La Première Lounge: Indulge in premium comfort with private workstations, a refined dining area, and a dedicated spa.
  • Business Lounge: Elevate your pre-flight experience with complimentary food and beverages, comfortable seating, and Wi-Fi access.
  • SkyTeam Lounge: Flying with an Air France partner airline? This shared lounge offers a relaxed atmosphere and a variety of amenities.

Food & Dining Options at Madrid Airport

MAD Airport Terminal 2, where Air France operates, offers a diverse range of food and dining options to cater to various tastes and preferences. From Spanish tapas and gourmet sandwiches to international cuisines and grab-and-go options, there’s something to satisfy every craving.

El Patio de IberiaSpanish tapasTerminal T2, Level P0
RodillaSandwiches & CoffeeTerminal T2, Level P1
Jamie Oliver PizzeriaItalian PizzaTerminal T2, Level P2
YakumankaPeruvian fusionTerminal T2, Level P2
StarbucksCoffee & pastriesMultiple locations throughout Terminal T2

Air France Services at Terminal in MAD Airport

Air France goes the extra mile to ensure a smooth journey. Here are some services available at Air France Terminal T2 at Madrid Airport:

  • Currency exchange
  • ATMs
  • Duty-free shopping
  • Mobile charging stations
  • Tourist information kiosk

Parking at Air France Terminal MAD Airport

MAD Airport provides convenient parking options for passengers traveling with Air France, the parking facilities are located within proximity to Terminal 2, ensuring easy access for both short-term and long-term parking needs.

Short-Term Parking:

Terminal T2 Parking: Closest lot, ideal for pick-ups, drop-offs, and short-term needs.
Valet Parking: Available at Terminal T2 for maximum convenience.

Long-Term Parking:

Terminal T1 & T4 Long-Term Parking: More economical option for extended stays.
Shuttle Service: Free shuttles connect all long-stay car parks to terminals, including T2.

Where Does Air France Fly from Madrid Airport?

Air France’s extensive network offers convenient connections to numerous destinations from Madrid. Here’s a glimpse of some popular routes:

DestinationFlight Frequency
Paris-Charles de Gaulle Airport (CDG)Multiple daily flights
Amsterdam Schiphol Airport (AMS)Daily flights
Frankfurt Airport (FRA)Daily flights
London Heathrow Airport (LHR)Multiple daily flights
New York John F. Kennedy International Airport (JFK)Daily flights

Map of Air France Terminal at MAD Airport

For visual reference, here is a map of Air France Terminal 2 at Madrid Airport, highlighting key locations such as check-in counters, security checkpoints, lounges, and departure gates.

Contact Air France at Madrid Airport

Need assistance during your Air France journey at Madrid Airport? Madrid Airport’s Terminal T2 offers various ways to get in touch with Air France and receive the assistance you need. The friendly Air France ground staff is available to answer your questions and offer support.

Air France Customer Service Desk:Terminal T2, Level P2
Air France website:
Air France phone number:+34 91 321 14 28 (Spanish) or +34 91 321 14 29 (English)

With its convenient location, dedicated facilities, and comprehensive range of services, Air France Terminal T2 at Madrid Airport provides a seamless and enjoyable travel experience. So, relax, savor the Spanish sunshine, and prepare to embark on your next adventure with Air France.


Which terminal is Air France at MAD Airport? 

Air France operates from Terminal T2 at Madrid Airport.

What is the Air France arrivals terminal at Madrid Airport? 

All Air France arrivals, both domestic and international, take place at Terminal T2, Level P0.

What is the Air France departure terminal at MAD Airport? 

All Air France departures, both domestic and international, depart from Terminal T2, Level P2.

David Gray Author at TravelQuid
David Gray, an avid explorer, finds joy in traversing the globe. From the vibrant streets of Tokyo to the serene landscapes of Patagonia, he embraces diverse cultures and landscapes. Passionate about sharing his adventures, David documents his journeys through captivating blogs, offering valuable insights for fellow wanderers seeking unforgettable travel experiences.
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