Air Astana Terminal London Heathrow Airport (LHR)

Air Astana Terminal London Heathrow Airport (LHR)

Heathrow Airport, one of the world’s busiest international airports, serves as a gateway for travelers connecting to various destinations globally. For passengers flying with Air Astana, a premier airline, understanding the terminal information is crucial for a seamless travel experience. This article provides a comprehensive guide to the Air Astana terminal at Heathrow Airport, covering arrivals, departures, baggage services, lounges, dining options, services, parking, destinations, a terminal map, and contact information.

Information of Air Astana Terminal London Heathrow Airport (LHR)

For a quick reference, here’s a summary of key information about the Air Astana Terminal at London Heathrow Airport:

AirportLondon Heathrow Airport
Airport AddressHounslow TW6 1QG, United Kingdom
Air Astana Heathrow TerminalTerminal 4
Air Astana LHR Arrival TerminalTerminal 4
Air Astana LHR Departure TerminalTerminal 4

What Terminal is Air Astana at London Heathrow Airport?

Air Astana operates from Terminal 4 at Heathrow Airport. Terminal 4 is known for its international flights, and it offers a range of facilities and services to ensure a comfortable and efficient travel experience for Air Astana passengers.

Air Astana Arrival Terminal at London Heathrow Airport

Upon arriving at Heathrow Airport with Air Astana, passengers will find themselves at Terminal 4. This terminal is equipped with modern facilities to facilitate a smooth transition from the aircraft to the airport. Whether you’re a business traveler or a tourist, the Air Astana arrival experience at Terminal 4 is designed to meet the diverse needs of passengers.

Air Astana Departure Terminal at London Heathrow Airport

For those embarking on a journey with Air Astana from London Airport, the departure process begins at Terminal 4. This terminal boasts a range of amenities, from check-in counters to security procedures, ensuring that passengers can navigate through the departure process efficiently. Terminal 4 is well-equipped to handle international departures, making it an ideal starting point for Air Astana flights.

Air Astana Lost/Delayed/Damaged Baggage at Heathrow Airport

In the unfortunate event of lost, delayed, or damaged baggage while traveling with Air Astana at LHR Airport, passengers can find dedicated assistance at Terminal 4. Air Astana has established a specific counter to handle such issues promptly.

Passengers experiencing problems with their baggage are encouraged to visit this counter, where trained staff will assist in reporting and addressing concerns. This dedicated service reflects Air Astana’s commitment to ensuring the well-being and satisfaction of its passengers, even in challenging situations.

Lounges at Air Astana Terminal in LHR Airport

Air Astana passengers at London Airport can enjoy exclusive lounges within Terminal 4. These lounges offer a range of amenities to make the pre-flight experience more comfortable.

  • Business Lounge: Priority Passengers and Business Class travelers can unwind in the Air Astana Business Lounge, featuring comfortable seating, refreshments, and business facilities.
  • First Class Lounge: For passengers flying in the lap of luxury, the First Class Lounge provides an elevated experience with premium services, gourmet dining, and a serene ambiance.

Food & Dining Options at London Heathrow Airport

Heathrow Airport’s Terminal 4 offers a diverse range of dining options to cater to different tastes and preferences.

The BotanistModern BritishDepartures & Arrivals Halls
Comptoir LibanaisLebaneseDepartures Hall
Caviar House & PrunierSeafoodDepartures Hall
The Perfectionists’ CaféCoffee & Light MealsDepartures & Arrivals Halls
Pret A MangerSandwiches & SaladsDepartures & Arrivals Halls
WagamamaJapanese NoodlesDepartures Hall

Air Astana Services at Terminal in Heathrow Airport

Air Astana strives to provide a comprehensive set of services to enhance the travel experience for its passengers at Heathrow Airport.

  • Check-in Services: Convenient check-in counters for a hassle-free start to your journey.
  • Baggage Handling: Dedicated services for lost, delayed, or damaged baggage issues.
  • Lounge Access: Exclusive lounges for Business and First Class passengers.
  • Priority Boarding: Swift boarding procedures for priority passengers.
  • Customer Service Desk: Located at Terminal 4 for any assistance or queries.
  • Fast Track Security: Skip the queues and breeze through security with priority access.
  • Currency Exchange: Get competitive exchange rates for your travel money.
  • WiFi: Stay connected with free WiFi throughout the terminal.
  • Special Assistance: Air Astana caters to passengers with disabilities and offers assistance upon request.

Parking at Air Astana Terminal Heathrow Airport

Whether you’re dropping off a loved one, embarking on a solo adventure, or reuniting with family in Kazakhstan, parking at Heathrow Airport Terminal 4 can be a breeze with the right information. Home to Air Astana’s bustling operations, Terminal 4 offers several convenient parking options to suit your needs and budget.

Short-Stay Parking

Perfect for quick drop-offs, pick-ups, or greeting arriving passengers, the Short-Stay car park is located directly opposite Terminal 4. You can pay by cash, credit card, or contactless methods, and enjoy a grace period of 15 minutes before charges begin.

  • Rates: £5 for 15 minutes, £10 for 30 minutes, £20 for 1 hour, with rates increasing incrementally thereafter.
  • Maximum Stay: 24 hours.

Long-Stay Parking

For extended stays, the Long-Stay car park offers a more cost-effective option. Situated a short distance from the terminal, it’s easily accessible via a free shuttle bus service that operates every 10-15 minutes.

  • Rates: Starting from £15 per day, with discounts available for online booking and longer stays.
  • Maximum Stay: 45 days.

Valet Parking

Indulge in ultimate convenience with Valet Parking. Simply drop your car off at the designated area in front of the terminal, and let the professionals take care of the rest. They’ll park your car securely in the Long-Stay car park and return it to you upon your return.

  • Rates: Starting from £45 per day.
  • Availability: Limited, so booking in advance is recommended.

Where Does Air Astana Fly from Heathrow Airport?

Air Astana connects Heathrow Airport with several destinations, including:


Map of Air Astana Terminal at Heathrow Airport

A map of the Air Astana Terminal at LHR Airport is crucial for passengers as it provides a visual guide, aiding in navigation, locating amenities, and ensuring a smooth travel experience within the terminal.

Contact Air Astana Terminal at Heathrow Airport

Contact information for the Air Astana Terminal at Heathrow Airport is crucial for passengers seeking assistance, information, or resolving issues related to their journey, ensuring a seamless and efficient travel experience.

  • Phone: +44 20 8990 9800
  • Check-in counters: 21-25 in the Departures Hall
  • Baggage Services desk: Arrivals Hall
  • Air Astana Customer Service: +44 (0)20 7644 6112
  • Air Astana website:
  • Air Astana App: Downloadable for iOS and Android

Navigating through an airport can be a daunting task, but understanding the terminal specifics can significantly ease the travel process. The Air Astana operation from Terminal 4 at Heathrow Airport ensures that passengers have access to modern facilities and services, from check-in to departure and beyond. Whether you are a business traveler or a leisure seeker, Air Astana is committed to providing a seamless and enjoyable travel experience.


Which terminal is Air Astana at Heathrow Airport?

Air Astana operates from Terminal 4 at London Airport.

What is the Air Astana arrivals terminal at LHR Airport?

The arrivals terminal for Air Astana at London Airport is Terminal 4.

What is the Air Astana departures terminal at Heathrow Airport?

The departures terminal for Air Astana at London Airport is Terminal 4.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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