Aeromexico Terminal DTW – Detroit Wayne County Airport

Aeromexico Terminal DTW - Detroit Wayne County Airport

Traveling through Detroit Metropolitan Wayne County Airport (DTW) on an Aeromexico flight? Whether you’re a seasoned globetrotter or a first-time flyer, navigating a new airport can be daunting. This comprehensive guide will equip you with all the essential information you need to ensure a smooth and hassle-free journey at the Aeromexico terminal at DTW Airport.

Information of Aeromexico Terminal DTW Airport

For a quick reference, here’s a summary of key information about the Aeromexico Terminal at DTW Airport:

FeatureNorth TerminalMcNamara Terminal
Arrivals HallLevel 2Level 3
Baggage ClaimCarousel numbers displayedLook for flight number
Domestic Arrivals CounterTicketing Level, Level 1Ticketing Level, Level 3
International Arrivals CounterTicketing Level, Level 1Ticketing Level, Level 3
Departures LevelTicketing Level, Level 1Ticketing Level, Level 3
Security ScreeningFollowing signsFollowing signs
Departure GatesDisplayed on screensDisplayed on screens

What Terminal is Aeromexico at DTW Airport?

Aeromexico spreads its wings across both the North and McNamara Terminal at DTW Airport, so knowing your flight’s designated nest is crucial. Check your boarding pass or contact Aeromexico directly to confirm your terminal before takeoff.

Aeromexico Arrival Terminal at DTW Airport

Upon arriving at DTW Airport via Aeromexico, passengers will find themselves at the McNamara Terminal. The arrival process is streamlined, and the terminal offers designated areas for domestic and international arrivals.

Domestic & Foreign Arrivals

The Aeromexico Terminal at Detroit Airport distinguishes between domestic and foreign arrivals, facilitating efficient customs and immigration procedures. Passengers can expect clear signage and helpful airport staff to guide them through the process.

Aeromexico Departure Terminal at DTW Airport

Departing from DTW Airport with Aeromexico is equally convenient. The McNamara Terminal houses the departure facilities, catering to both domestic and international flights.

Domestic & Foreign Departures

The departure area is strategically organized to accommodate both domestic and international flights. Clear signage and well-marked counters guide passengers through the check-in and security processes seamlessly.

Aeromexico Lost/Delayed/Damaged Baggage at DTW Airport

Mishaps with luggage can unfortunately happen, but even at DTW, losing your precious belongings doesn’t have to spoil your Mexican adventure. Here’s what you need to know about dealing with lost, delayed, or damaged baggage at Aeromexico’s DTW terminals:

Lost Luggage

  • Report immediately: Don’t leave the baggage claim area without notifying Aeromexico staff. Head to the Lost & Found office in your designated terminal (North or McNamara) and file a Property Irregularity Report (PIR). Provide detailed information about your missing luggage, including its description, brand, and contents.
  • Track your bag: Obtain a copy of the PIR with a tracking number and use it to check for updates on Aeromexico’s website or by calling their toll-free number (1-800-237-6639).
  • Essentials on hand: Pack crucial items like medications, toiletries, and a change of clothes in your carry-on to avoid immediate discomfort. Aeromexico may offer compensation for essential purchases made due to missing luggage.

Delayed Luggage

  • Be patient: Delayed baggage usually arrives within 24-48 hours. Check with the baggage claim area staff for updates and wait at the designated area for delivery.
  • Missed connection: If your delayed luggage misses your connecting flight, Aeromexico will arrange for its delivery to your final destination.

Damaged Luggage

  • Report promptly: Before leaving the baggage claim area, file a Damage Report with Aeromexico personnel, detailing the extent of the damage and taking photos for evidence.
  • Repair or replacement: Aeromexico may offer to repair your damaged luggage or provide compensation for replacement, depending on the severity of the damage. Keep all receipts for repairs or purchases.

Lounges at Aeromexico Terminal in Detroit Airport

Traveling can often be a tiring experience, and Aeromexico recognizes the importance of providing passengers with comfortable spaces to relax before their flights. The McNamara Terminal at DTW Airport offers exclusive lounges for Aeromexico passengers, enhancing the overall travel experience.

Salon Premier

Salon Premier is the dedicated lounge for Premier Class passengers and Club Premier members flying with Aeromexico. This exclusive space provides a serene and sophisticated environment, allowing passengers to unwind and prepare for their journey.

  1. Comfortable Seating: Lounge in plush seating designed for relaxation and comfort.
  2. Workstations: For those needing to catch up on work, Salon Premier offers well-equipped workstations with high-speed internet access.
  3. Refreshments: Enjoy a selection of complimentary snacks, beverages, and light meals. Alcoholic beverages are also available for those looking to unwind with a drink.
  4. Shower Facilities: Freshen up before your flight with the lounge’s shower facilities, ensuring you arrive at your destination feeling rejuvenated.
  5. VIP Services: The lounge staff is available to assist with any inquiries or specific needs, providing a personalized touch to your pre-flight experience.

Food & Dining Options at DTW Airport Aeromexico Terminal

Passengers at the Aeromexico Terminal in DTW Airport can explore a variety of dining options to suit their preferences. From quick bites to sit-down meals, the terminal caters to diverse culinary tastes.

Dining establishments include:

  • XYZ Restaurant
  • Bigalora Cucina
  • Cantoro Italian Market Trattoria

Aeromexico Services at Terminal in DTW Airport

Aeromexico goes beyond basic flight services, offering additional amenities to enhance the passenger experience at the McNamara Terminal.

  • Check-in: Dedicated domestic and international counters in both North and McNamara terminals.
  • Baggage Claim: Marked domestic and international sections in both terminals.
  • Lost & Found: Available at the designated DTW terminal office.
  • Lounges: Delta Sky Club in McNamara Terminal (open to Aeromexico passengers).
  • Currency Exchange: Available at information desks in both terminals.
  • ATMs: Scattered throughout both terminals.
  • Information Desks: Staffed with personnel to answer your questions and guide you.
  • Assistance for Passengers with Disabilities: Dedicated services and facilities available upon request.
  • Parking: Multiple short-term, long-term, and valet options near both terminals.

Parking at Aeromexico Terminal DTW Airport

For travelers driving to the airport, convenient parking options are available near the Aeromexico Terminal at DTW Airport. Various parking structures cater to short-term and long-term parking needs.

Short-Term Parking

  • North Terminal Short-Term Lot: Located directly across from the terminal, this is the closest option for quick pick-ups and drop-offs. Rates start at $4 per hour with a daily maximum of $30.
  • McNamara Terminal Short-Term Garages: Choose between Short-Term Garages A or B, both connected to the terminal via sky bridges. Rates start at $4 per hour with a daily maximum of $35.

Long-Term Parking

  • Short-Term Lot Overflow: Located just beyond the North Terminal Short-Term Lot, this is a more economical option for longer stays. Rates start at $3 per hour with a daily maximum of $25.
  • McNamara Terminal Long-Term Garages: Choose between the Long-Term Garage C or D, both a short shuttle ride from the terminal. Rates start at $12 per day with weekly and monthly rates available.

Where Does Aeromexico Fly from DTW Airport?

From sun-kissed beaches in Cancún to vibrant streets in Mexico City, Aeromexico connects you to countless Mexican destinations. Here’s a quick peek at some of the exciting cities you can reach directly from DTW Airport:

Mexico CityMexico
London HeathrowUK
Boston LoganUSA

Map of Aeromexico Terminal at DTW Airport

The following map outlines the location of Aeromexico counters, gates, lounges, and other essential facilities.

Contact Aeromexico Terminal at DTW Airport

For specific inquiries or assistance, passengers can contact Aeromexico at the following:

Navigating the Aeromexico Terminal at DTW Airport is a seamless experience, with the McNamara Terminal providing modern facilities and efficient services. Whether arriving or departing, passengers can expect a well-organized and traveler-friendly environment.


Which terminal is Aeromexico at Detroit Airport?

Aeromexico operates from the McNamara Terminal at DTW Airport.

What is the Aeromexico arrivals terminal at DTW Airport?

The Aeromexico arrivals terminal at Detroit Airport is the McNamara Terminal, which caters to both domestic and international arrivals.

What is the Aeromexico departures terminal at DTW Airport?

The Aeromexico departures terminal at Detroit Airport is the McNamara Terminal, accommodating both domestic and international departures.

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Melanie Earnshaw, a spirited adventurer fueling her global odyssey with insatiable wanderlust. Raised with a passion for diverse cultures, Melanie blends spontaneity with meticulous planning in her travels. Her engaging blogs and social media chronicle tales of exploration, offering readers a vicarious journey through Tokyo's bustling streets, Patagonia's rugged trails, and the tranquility of remote tropical islands. Melanie's zest for life and genuine curiosity magnetically draw connections worldwide.
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